• Built a national professional development firm that trains throughout the eastern U.S. providing leadership development training to both public and private sector organizations • Attending organizations include the DEA, CIA, Boston Police, Federal Reserve Police,Maryland State Police, Pennsylvania State Police, Fairfax County Sheriff, etc.• Oversee the business operations: event planning, travel arrangements, marketing, fiscal, logistics, etc.• Helped design an incredible classroom experience utilizing pre and post-event communication, classroom design, the actual classroom experience, engagement, and followup

• Thrived within high-volume restaurant serving more than 250 guests• So successful as an ambassador for the brand that I was frequently given extra hours to serve as restaurant hostess• Exceptional skills in diffusing customer-complaint situations• Outstanding guest service skills led to strong customer following

• Performed administrative assistant/receptionist activities for product development manager and research scientists (fielding and directing phone calls, coordinating travel arrangements, welcoming guests), maintained travel agenda, maintained proprietary formula procedures• Review (classify documents) formulas and procurers for manufacturing product (tables, capsules and specification of raw materials)• Oversaw the production manufacturing department and sales and marketing section for my department• Working closely with quality control department and lab database• Managed inventory of chemicals and supplies• Maintained records for domestic and international orders• Responsible for building relationships with vendors and customers through trade shows and other marketing activities