Bilingual professional in Business Administration with a diverse background in customer service and administrative management across different industries. Interested in working as a team member and contributor in a dynamic company, utilizing my expertise in identifying customer needs and delivering effective solutions to all problems. Looking to expand current skill set to further the mission of the company. Proficient in Microsoft Office Suite and SAP. Fluent in English and Spanish.
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Customer Service RepresentativeKatoen Natie Apr 2024 - Dec 2024United StatesCurrently participating in a comprehensive hands-on management training program with exposure to various logistics areas, including warehousing, packaging, and administration, emphasizing strategic thinking, and troubleshooting skills. • Administration: Oversee key account by booking shipments in the operating system, ensuring accurate product and warehouse location data; handle all paperwork for domestic shipments, export documentation, and packouts using SAP system. • Customer Service: Managing key account mailbox and assist with logistics planning regarding deliveries and pickups using operating system. • Operations and Inventory: Ensure inventory accuracy by verifying the condition of merchandise and reporting any damages or discrepancies in the operating system. -
Administrative CoordinatorMichael Saldana Jul 2019 - May 2024Houston, Texas, United States• Handling phone calls and addressing client concerns regarding pricing, products, services, and timing.• Managing staff schedules by assigning appointments based on client needs and requests, as well as staff skill levels.• Training new staff members and ensuring their adherence to salon protocols.• Responsible for inventory control and purchase orders
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Accounting Assistant, FinanceAtlantic Trading & Marketing Inc Sep 2018 - Jun 2019Houston, Texas Area• Hired as HR generalist but earned opportunity to work in Accounting and Operations.• Daily update of the cash balance and report payment reconciliations. • Review itemized invoices using Excel sheets for data entry and analysis.• Registering and closing invoices for accounts payable and receivable. Experience in accounting software, including Epicor and Sage. -
Administrative SupervisorLa Colombe D'Or Hotel & Restaurant Jan 2018 - Feb 2019Houston, Texas Area• Responsible for managing front desk operations and supervising a diverse team to ensure smooth hotel operations across all departments. • Register and process guests, ensuring authorizations are processed 48 hours prior to guest arrival.• Answer hotel direct line, directing calls to hotel guests, employees, or departments. Communicate with hotel staff to ensure timely updates and resolving any issues promptly.
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Commercial Health Care Administrative AssistantSiemens Healthineers Oct 2015 - Oct 2016• Registration, inventory, and distribution of new merchandise in Spiridon (SAP System).• Ordering, invoicing, shipping, and collection monthly purchases using Spiridon.• Input of budget and company pricing into Spiridon. Created proposals for clients based on Sales Associate’s orders. -
Internship, Human Resources – Payroll DepartmentSanofi Jun 2013 - Sep 2015Venezuela• Maintained personnel files and documents for auditing process• Created files with proper documentation for new employees• Managed recruitment by posting jobs via websites and assisted in selection process• Completed documents for employees utilizing the childcare services• Process purchase orders and payment requests on behalf of payroll department• Responsible for distributing promotional information and items to employees• Offered support services for department and employees
Isabel Díaz Education Details
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Language Interpretation And Translation -
English As A Second Language Program -
Minor In Marketing -
Business Administration And Management, General
Frequently Asked Questions about Isabel Díaz
What is Isabel Díaz's role at the current company?
Isabel Díaz's current role is Administrative Coordinator.
What schools did Isabel Díaz attend?
Isabel Díaz attended Houston Community College, Rice University, Universidad Metropolitana (Ve), Universidad Metropolitana (Ve).
Not the Isabel Díaz you were looking for?
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Isabel Diaz
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Isabel Diaz
Sales Recruiter At Pls Logistics Services | Talent Sourcer | PsychologistCranberry Township, Pa -
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3illinois.edu, bearingpoint.com, accenture.com
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