Isabel Marques Email & Phone Number

Miami Beach, Fl, Us

United States

As an Account Manager for Product Content for E-commerce, I’m the main point of contact in all matters related to client concerns and needs. Strategic thinking for team utilization and project manager.- Help to build and strengthen client relationships to achieve long-term partnerships.- Maintain accurate client records, keeping track of any contract updates and renewals.- Work with the Business Director and other internal teams to develop strategic marketing plans and ensure KPIs are being met.- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.- Help to keep the operation running smooth in all areas (project manager, designers, copywriters).- Team leader supporting the internal process with all areas, project manager, creative, planning and copywriters.- Responsible to build up monthly reports with operation team utilization rate, projects delivered and next month’s planning.- Head of project for the whole rebrand from 3M to Solventum in all assets produced and to be produced in the next 24 months.

Fort Lauderdale, Florida, United States

- Responsible for all content and experiences for the digital events for Microsoft Latam, including developing and implementing integrated events plans aligned to the target business outcomes.- Creating and delivering event marketing plan based on insights, market research, and local market knowledge. - Main point of contact for the client, intermediating and facilitating all communications with internal teams, from planning to execution.- Strategic thinking on the volume of events and team management.- Development of strategic planning for each event, working together with the different areas (product team, internal, partners, vendors, etc).- Development of financial proposals, control of expenses and financial processes.- Responsible for executing the project from end-to-end, with a regular rhythm of business through recurrency meetings and status, with the aim of obtaining the best investment results and the best experience for the attendee.

Miami, Florida, United States

As a Marketing Project Manager at The Off Project, I have been leading Art Projects such as exhibitions and activations. My role was to deliver complete planning of proprietary projects and creating customized ideas for brands that want to relate to art in some way.And also, responsible for fundraising and sponsorships for the execution of special projects.

Miami, Florida, United States

As an Events Specialist at The Story Shop, I've delivered a huge internal event for Facebook at Menlo Park, FB HQ, California. Where more than 1400 employees from their Black Community joined to discuss diversity and inclusion, among other projects.Main point of contact for the client, intermediating and facilitating all communications with internal teams from A to Z;Event Specialist (digital events and in-person events), planning, organizing, and management events for different clients. Product and Content Management.Planning of engagement strategies, useful for retailers.Managing Channel and Partnerships.Also responsible for all internal coordination with production teams: on-site team, creatives, audio and video companies, video and content producers. Digital Account Manager: marketing campaigns planning.Clients: Facebook, Itaú, Riverside Miami, Miami River, Helloo, Bright Capital, Five Drinks.Itaú Bank:2020Activations at Itaú Miami Open Tennis.Account Executive responsible for leading all the processes between Itaú and Agency.Five Drinks:2020Activation and Sampling during the Super Bowl in Miami.Account Executive responsible for leading all the processes between Five Drinks and Agency Team.Facebook: 2019Events for the Diversity Community _ Menlo Park, San Francisco, CALatin@ Community Summit - 750 attendeesBlack@ Community Summit - 1.000 attendeesAccount Executive responsible for leading all the processes between Facebook and Agency Team. Bright Capital (Venture Capital):2019Responsible for leading all planning and new branding for Bright Capital (Venture Capital), including new brand positioning, online presence, engagement and retail actions.

São Paulo Area, Brazil

Main point of contact for the client, intermediating, and facilitating all communications with internal teams.Responsible for overseeing a company's relationship with its clients. Managed a team of 10 event specialists, providing clear direction, expectations and constructive feedback to improve execution standards, marketing initiatives, and sales results.Experienced in large scale events production, planning of marketing campaigns, and special activations. Main accomplishments include planning and production management of extensive promotional booths in the Auto Show São Paulo 2008 to 2016, custom brand activations in Rock In Rio 2015 and 2017, management of overall production of Google Youtube FanFest & Brandcast 2015, 2016 and 2017, brand activations in Lollapalooza Festival, and others.Recruited, hired, and trained specialized staff to become knowledgeable about client services, client’s products, and industry specifics.Managed and planned schedule of more than 10 events per month, approximately 120 events per year.Oversaw billing processes and managed worksheet with internal teams to make sure of a seamless journey.Played a role of strategic leadership when prospecting new clients;Monitored development of various projects including planning, creative, video, digital and production;Managed different internal teams and third-party partners.Liaised with existing clients on the development of special projects and custom business opportunities;Ensured the delivery of excellent quality of execution managing vendors;Developed market analysis to identify opportunities of campaigns to achieve greater effectiveness;Business Account Executive for several projects for:Fashion Industry: Tommy Hilfiger, Havaianas, C&A, Hugo Boss.Spirits: Diageo Smirnoff and Tanqueray.Beverages: Ambev, Heineken.Technology: Google, Samsung, LG.Auto Industry: Ford, VW, Jaguar, Land Rover, MINI.Consumer Industry: Unilever, Mondelez, Pepsico.

São Paulo Area, Brazil

Developed and managed strategy for CLARO (mobile industry) and UNIBANCO Bank.Worked as the interface between agency and client to identify their needs, provide resolution to their specific challenges and advise them on growth strategies Monitored business performance on a daily, weekly, monthly basis, and course correct to meet or exceed our goals. Managed and lead the execution discussion on staff performance against pre-determined KPIs.Supervised business performance on a daily, weekly, monthly basis, and course correct to meet or exceed our goals. Prepared timely reports for clients to assist in identifying strenghts and opportunities.

São Paulo Area, Brazil

Budget AnalysisNegotiation with suppliersHiring and managing teamsLogistics and infrastructure planningResponsible for large events for companies such as: Bayer, Unilever, Philips.Responsible for producing the biggest event of the World Cup in São Paulo, named “ Vila da Copa Philips”.

Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Turism & Events