Isabela Pena Email & Phone Number

Houston, Texas

• Develop community support for veterans and present vision and values to the community, communicating the benefits of WWP programs and services.
• Build relationships with military-focused nonprofit organizations and community groups. Locate wounded warriors who have not been contacted by WWP and introduce WWP's programs and services.
• Responsible for vendor negotiations, managing budgets, and documenting all costs.
• Coordinate recruiting professionals to support events and discuss agendas and goals to help veterans.
• Connect with wounded service members, their families, and family support members who are transitioning or have separated from military service. Establish rapport with them and communicate the benefits of WWP programs.
• Plan local or regional events and activities to benefit Alumni and their families and encourage them to participate and connect with other Alumni.

Houston, Texas

• Managed front office operations for this fast-paced medical office.
• Provided administrative support for 6 surgeons, including the coordination of surgeries.
• Coordinated scheduling of appointments, checked in patients and ordered office supplies meeting critical deadlines.Contributions:
• Recognized for streamlining office operations and improving patient services.

Houston, Texas

• Assisted the Orthodontist with providing braces for all patients.
• Followed all HIPAA guidelines, meeting all regulatory policies.Contributions:
• Ensured 100% safety measures during dental services.

• Provided administrative support to this medical practice.
• Organized all filing of patient charts for new and existing patients.
• Scheduled patient appointments and resolved complaint issues.
• Updated all billing records and organized vaccine records.Contributions:
• Played a vital role in improving medical records, billing, and patient services.