Isabel E. Email & Phone Number

+ Coordinate Alpha/Beta testing builds; documenting tester feedback for developers and triaging tasks for assignment+ Manage official bug reporting systems; manage volunteer Moderators and directly assist or escalate support tickets+ Create reports around player experiences and support metrics to give devs insight into community needs/gains+ Creating.

+ Support and manage the day-to-day operations of QA testing team+ Perform routine QA test procedures; lead pipeline task management+ Manage official tech/customer support avenues; manage volunteer Moderators

I supported managing gaming communities between 1K-10M members. My work included content creation (writing blogs, creating social content), customer care (directly helping community members, managing Moderators), and digital events (creating landing pages and event assets for clients).

Boise, Idaho, United States

I worked as a content creator for gaming companies ranging from single-dev indie studios to global brands. It was my job to oversee, or personally execute, the creation of social media ads, blogs, and videos for clients.

Boise, Idaho Area

I started freelancing back in 2018 and have taken private and commercial commissions from a variety of clients. This work has ranged from illustrations on business cards to family portraits.

Boise, Idaho Area

(Office of Communications and Marketing)I worked as an in-house graphic designer and illustrator for Boise State's primary social media accounts. I also helped research and coordinate social media content and on-campus events.

Boise, Idaho Area

(School of Allied Health Sciences)I worked on digital accessibility for WordPress sites across multiple academic departments. I also worked managing social media accounts and highlighting events designed to recruit new health sciences students.

Boise, Idaho Area

(Boise State Division of Extended Learning)I worked analyzing social media data and creating content for social media.

Boise, Idaho Area

I worked hands-on with clients such as Simplot Western Stockmen's and Boise Startup Week. My work included campaign creation+execution, graphic design, industry research, and client pitches.

Boise, Idaho Area

As the first Social Media Coordinator hired for this organization, it was my job to analyze what their needs were and create goals, plans, and processes to prioritize breaking news coverage and increase readership. I worked tracking analytics, performing live news coverage, and highlighting article stories.

(Albertson's Library)I worked helping students with projects ranging from 3D printing to arts and crafts.

Boise, Idaho Area

(Office of Information Technology)I worked with students, faculty, and staff to troubleshoot software issues with personal and/or school technology.

Boise, Idaho Area

(Admissions Office)I worked creating social media posts and coordinated events with the goal of encouraging students to apply to Boise State University. I also kept tabs on social media trends among other higher ed. institutions and tracked internal analytics.