Isabel E. Email & Phone Number

+ Coordinate Alpha/Beta testing builds; documenting tester feedback for developers and triaging tasks for assignment+ Manage official bug reporting systems; manage volunteer Moderators and directly assist or escalate support tickets+ Create reports around player experiences and support metrics to give devs insight into community needs/gains+ Creating community patch notes, dev logs, bug announcements, and technical updates+ Manage internal timelines and work pipelines to ensure team clarity and parity of workload

+ Support and manage the day-to-day operations of QA testing team+ Perform routine QA test procedures; lead pipeline task management+ Manage official tech/customer support avenues; manage volunteer Moderators

I supported managing gaming communities between 1K-10M members. My work included content creation (writing blogs, creating social content), customer care (directly helping community members, managing Moderators), and digital events (creating landing pages and event assets for clients).

Boise, Idaho, United States

I worked as a content creator for gaming companies ranging from single-dev indie studios to global brands. It was my job to oversee, or personally execute, the creation of social media ads, blogs, and videos for clients.

Boise, Idaho Area

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Boise, Idaho Area

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Boise, Idaho Area

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Boise, Idaho Area

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Boise, Idaho Area

I worked hands-on with clients such as Simplot Western Stockmen's and Boise Startup Week. My work included campaign creation+execution, graphic design, industry research, and client pitches.

Boise, Idaho Area

As the first Social Media Coordinator hired for this organization, it was my job to analyze what their needs were and create goals, plans, and processes to prioritize breaking news coverage and increase readership. I worked tracking analytics, performing live news coverage, and highlighting article stories.

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Boise, Idaho Area

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Boise, Idaho Area

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