Set at the edge of the Cotswolds and dating back to 1677, this historic inn boasts many original features such as stone passages, priests’ holes and a fine wooden staircase. Spacious public areas include the oak-panelled restaurant, which overlooks the attractive well-tended gardens with the opulent art deco style Berkeley’s Bar and Restaurant and boasting 69 bedrooms over a variety of grades and 6 meetings and events areas.• Proactive and reactive with sales and business development to… Show more Set at the edge of the Cotswolds and dating back to 1677, this historic inn boasts many original features such as stone passages, priests’ holes and a fine wooden staircase. Spacious public areas include the oak-panelled restaurant, which overlooks the attractive well-tended gardens with the opulent art deco style Berkeley’s Bar and Restaurant and boasting 69 bedrooms over a variety of grades and 6 meetings and events areas.• Proactive and reactive with sales and business development to drive awareness of the hotel, accommodation, packages, food and beverage outlets, the conference events and wedding facilities in line with the hotel sales and revenue management strategies across various markets• Working with group sales and revenue team to continuously align and devise strategies and tactics to retain and grow the business. Utilising this intelligence to develop strategic plans and ensure the hotel remains competitive in the marketplace• Develop and maintain personable relationships with clients whilst liaising with existing and prospective clients regarding their event requirements and creating bespoke proposals in line with company policies• Responsible in the sourcing, contracting and management of local corporate rates• Financially astute with the P&L and weekly forecasting completion • Event planning with the main organisers to ensure both the client and operations team are in full understanding of what’s expected and using the internal booking and CRM systems along with raising detailed function sheets for each event including arranging and leading client visits, detail meetings & menu tastings. Issuing contracts, invoices and ensuring payments are received as per terms & conditions and posting on hotel systems Show less

Nestled right in the heart of the historic Shakespearean town is the boutique Stratford-upon-Avon hotel which has been carefully restored to retain its charm with the original part of the hotel was built in 1798 and carefully restored to retain its character. The building has had many different guises over the years, from a doctor’s surgery to a gentleman’s club, and most recently, the town's registry office. Featuring a French bistro, courtyard and champagne terrace with al fresco dining… Show more Nestled right in the heart of the historic Shakespearean town is the boutique Stratford-upon-Avon hotel which has been carefully restored to retain its charm with the original part of the hotel was built in 1798 and carefully restored to retain its character. The building has had many different guises over the years, from a doctor’s surgery to a gentleman’s club, and most recently, the town's registry office. Featuring a French bistro, courtyard and champagne terrace with al fresco dining available as well as two private dining rooms and an events space that can accommodate up to 80 guests, alongside an extensive wine cellar with 46 bedrooms.• The role includes developing new and present business opportunities (proactive and reactive)• Local account management, networking engaging with the local community as well as regional and national corporate clients• Maximizing the revenue and achieve budgets through implementing an effective and strategic sales and marketing plan including social media engagement and reviewing ROI• Managing inbound enquires whilst maintaining smooth planning and implementation of events throughout the hotel Show less

One of the world’s most popular commercial wash equipment designer, installer and maintainer which is globally renowned for the unsurpassed washing quality, reliability and longevity of its fully automatic washing systems and equipment for buses, trucks, municipal vehicles, trains and trams.• Supporting the service desk, renegotiating service contracts, customer liaison for parts and service enquiries / live jobs

Working in the retail and food hall on a short term contract throughout Covid.

With 49-bedroom with facilities of a restaurant and bar located in the idyllic Warwickshire countryside, the hotel hosts weddings, corporate events, and golfing trips. Home to Whitefields Golf Club and Golf Course an all-weather course with a 15-bay Toptracer driving range with innovative technology.• Responsible for identifying, negotiating and confirming new business from outside sales calls, telemarketing, referrals, tradeshows, sales missions, internet prospecting. Networking and… Show more With 49-bedroom with facilities of a restaurant and bar located in the idyllic Warwickshire countryside, the hotel hosts weddings, corporate events, and golfing trips. Home to Whitefields Golf Club and Golf Course an all-weather course with a 15-bay Toptracer driving range with innovative technology.• Responsible for identifying, negotiating and confirming new business from outside sales calls, telemarketing, referrals, tradeshows, sales missions, internet prospecting. Networking and show rounds along with marketing Show less

The Birmingham Botanical Gardens boast a variety of meeting and event facilities, which vary in capacity from 20 to 500 guests. The suites are set in the charming historic grounds in fifteen acres of gardens and glasshouses.• Responsible for identifying, negotiating and confirming new and repeat business through various efforts. Prompt and competent follow-up on leads/referrals, networking in order to maximize room revenue to meet and/or exceed individual and team sales and revenue… Show more The Birmingham Botanical Gardens boast a variety of meeting and event facilities, which vary in capacity from 20 to 500 guests. The suites are set in the charming historic grounds in fifteen acres of gardens and glasshouses.• Responsible for identifying, negotiating and confirming new and repeat business through various efforts. Prompt and competent follow-up on leads/referrals, networking in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals. Conducting property site inspections with potential customers• Develop and maintain a high level of customer care and rapport with clients• Lead, develop, train and coach respective team members within the sales and catering discipline• Marketing elements contributing to the role also included are social media postings, creation of all catering / package brochures, creating brand guidelines, voucher / event evening packages, fayre and exhibition organisation and lead Show less

Coventry University is a forward-looking university with a proud tradition as a provider of high quality education and a growing reputation for student experience and graduate employability. • Working as part of Marketing and External Affairs department with strategic input from key staff within the faculty (Associate Dean Recruitment and Marketing, Associate Dean International and Academic Dean) and working alongside the Head of External Affairs to co-ordinate and implement the… Show more Coventry University is a forward-looking university with a proud tradition as a provider of high quality education and a growing reputation for student experience and graduate employability. • Working as part of Marketing and External Affairs department with strategic input from key staff within the faculty (Associate Dean Recruitment and Marketing, Associate Dean International and Academic Dean) and working alongside the Head of External Affairs to co-ordinate and implement the University 175 Campaign and Events activity• To oversee and manage a campaign budget, managing and reporting on spend, to ensure that value for money and good return on investment is achieved Show less

BFPA represents and supports businesses in the hydraulic, pneumatic and motion control industries in the UK. With some 250 Distributors and Manufacturers in membership the BFPA is the only full service UK Trade Association for all companies involved or associated with the Fluid Power Industry. • To develop and manage the following type of member events: The Association’s Ball /Dinner & Dance, AGM and Dinner, Golf Days, Past Presidents’ Lunch, FP&S Exhibition, Hannover Fair in Germany… Show more BFPA represents and supports businesses in the hydraulic, pneumatic and motion control industries in the UK. With some 250 Distributors and Manufacturers in membership the BFPA is the only full service UK Trade Association for all companies involved or associated with the Fluid Power Industry. • To develop and manage the following type of member events: The Association’s Ball /Dinner & Dance, AGM and Dinner, Golf Days, Past Presidents’ Lunch, FP&S Exhibition, Hannover Fair in Germany, Industry Dinner, The Association’s Technical Conference whilst providing regular reports on event activities for tabling at the Board and Council Meetings Show less

Wolseley UK is a FTSE 100 company, the world's number one distributor of heating and plumbing products. • Reporting to the Marketing Operations Director, I was solely responsible for managing and executing an extensive range of corporate events, developing the calendar of events and managing the customer incentive points banking scheme. Events range from corporate events, international trips, internal conferences, roadshows and exhibitions• Managing 300 events with a budget of… Show more Wolseley UK is a FTSE 100 company, the world's number one distributor of heating and plumbing products. • Reporting to the Marketing Operations Director, I was solely responsible for managing and executing an extensive range of corporate events, developing the calendar of events and managing the customer incentive points banking scheme. Events range from corporate events, international trips, internal conferences, roadshows and exhibitions• Managing 300 events with a budget of £2million across the operating brands of Wolseley UK: Heading 40 key business events across the full life cycle for the plumbing and heating division and Wolseley VIP events costing up to £250k. This included calendar management, tracking, budgeting and negotiating, stakeholder engagement, creativity including invite, reply and fact sheets, feedback surveys and event review presentations. Then lead support for the remaining events including HMRC reporting, tracking, compliance, budgeting, invoicing• Developed collaborative working relationships with stakeholders including senior management in addition to external venues and suppliers including sourcing venue, budgeting and onsite management• Solely responsible for the customer points banking incentive scheme including query management and customer relations Show less

Ensuring an effective, efficient and professional estate agency service was given to customers whilst maintaining statutory requirements and company policies were completed.

A leading company events and engagement agency within a fast-paced and driven environment.• Lead, develop and execute small office day events to highly multifaceted experiences and incentive trips abroad that promoted networking between different channel partners and rewarded attendees ranging from the Brits, Cheltenham Gold Cup, Dubai, Marrakech and Las Vegas for well known companies across the UK, predominantly working with the IT sector which include Microsoft, DELL, HP, Lenovo… Show more A leading company events and engagement agency within a fast-paced and driven environment.• Lead, develop and execute small office day events to highly multifaceted experiences and incentive trips abroad that promoted networking between different channel partners and rewarded attendees ranging from the Brits, Cheltenham Gold Cup, Dubai, Marrakech and Las Vegas for well known companies across the UK, predominantly working with the IT sector which include Microsoft, DELL, HP, Lenovo, Acer• Development and management of full life cycle; completing proposals, pitching, planning, budgeting, logistics, implementation and on site facilitation• Managing client expectations through intricate planning and preparation, with measured levels of communication• Strong negotiation skills with venues, suppliers and other stakeholders, continuing to build effective working relationships• Pre-& post event reporting, exceeding targets and meeting tight deadlines• Website creation and development of branded emails Show less

I specialised in helping customers with their holiday requirements receiving incoming calls, chase sales leads and follow up with customer enquiries. I complete administration such as chasing tickets, completing payments and special requests with cruise lines. I also completed a personal marketing to promote myself and the company with blogging and company social network sites.

Throughout my role I was responsible for negotiating the sales of the properties whilst maintaining communication with the vendors, solicitors and surveyors until completion, maintained the database of both applicants and properties, identifying and communicating with potentially interested parties whilst attending viewings, market appraisals, measuring and taking on of new properties.

I was responsible for gaining instructions and marketing properties within the residential and letting market whilst taking on the properties, sales of company services, preparing details, administering and ensuring communication with the clients until completion of sale.

I was responsible for the smooth operation of the conference department ensuring excellent service and standards were maintained. Running functions such as weddings, conferences, banquet dinners together with a range of administration duties including staff training, rotas and departmental budgets.

I worked closely with staff to ensure excellent service and standards; responsible for departmental ordering within my departments of bars and conference, stock taking. Staff training, inducting, rotas, departmental budgets, managing weddings, conferences and banquet dinners.

To oversee the smooth running of the 400 capacity venue whilst also deputising for the general manager when not present. I was responsible for running the venues to company standards, general administration, staff rotas, training and inductions also with payroll completion and handling large amounts of cash to company audit standards.

Both venues had 700 persons capacity. During my role I was responsible for running the venues to company standards, general administration, staff rotas, training and inductions also with payroll completion and handling large amounts of cash to company audit standards.

Starting my career going into full time employment as a restaurant team leader then progressing to Assistant Service Manager.