Isabelle Daoust Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• General correspondence for 6 District Managers (around 90 stores).• Compile, and track reports, in Excel, on a variety of operating performance for stores in order to support management decision-making.• Liaison between the stores and Home Office to create a more efficient reporting relationship.• Prepare/create Power-Points for district meetings for the Operation's team.• With my background in Graphic design, I create posters, certificates, and general visuals for stores and as required by Operations/District Meetings or special events.• Assist the General managers or VP with special projects as required.• Coordinate and book hotel and travel arrangements for meetings and coverage in store.• Arrange/plan meetings and events for the Districts and the Operations' department• Manage employee recognition for Eastern Quebec stores.• Manage the director's schedule/agenda

Laval, Québec

• General correspondence for 6 District Managers (around 90 stores).• Develop, compile, and track reports, in Excel, on a variety of operating performance for stores in order to support management decision-making.• Liaison between the stores and Home Office to create a more efficient reporting relationship.• Prepare/create Power-Points for district meetings for the Operation's team and also, on occasion for the HR department.• With my background in Graphic design, I was asked to create posters, certificates, bag stuffers and general visuals for stores and as required by Operations/District Meetings or special events.• Assist the General managers or VP with special projects as required.• Maintain tracking reports for the Eastern Region (i.e. Contests, change of software, maintenance, Back to School, new procedures in place, etc.)• Coordinate and book hotel and travel arrangements for meetings and coverage in store.• Arrange/plan meetings and events for the Districts and the Operations' department• Provide French customer service for the Quebec region, answering emails and incoming calls for inquiries and in store complaints (from 2007-2018)• In charge of the Social committee for the Quebec regional office.• Participated annually in the Centraide and Club des petits déjeuners campaigns.• Managed employee recognition for Eastern Quebec stores.• Maintained the reception and kitchen area and was in charge of the coffee machine, condiments, etc.

Laval, Québec

Production Assistant, Shipping Coordinator• Taking service calls and meeting customers’ deadline.• Following up on service calls & installations.• Regulating necessary documents going into production.• Coordinating signage transports throughout Canada & respecting store opening timelines.Administrative assistant, Accounting• Entering data for various cost-benefit analyses in Excel.• Customer invoicing on Sage’s Simple Comptable. • Recording customers’ payments through Simple Comptable (Sage) and depositing funds at the Bank.• Managing the filling system of suppliers & customers.• Purchasing, receiving, storing of office supplies and insuring that all level of stocks are always sufficient.

Aec, Graphic Design

Dep, Administrative Assistant And Secretarial Science, General