• Aided in the development of a seamless AI item identification and donation tracking interface through machine learning and web development in partnership with ThriftSmart, the largest thrift store in Nashville

• Optimized Cantor’s Bloomberg data gateway by identifying and resolving stale and duplicate data issues, enhancing efficiency and reducing costs through a comprehensive cleanup process. • Conducted a cost analysis and proposed solutions to cut costs and optimize data requests within the organization by analyzing usage reports and data license audit files• Proposed a user-friendly, pre-trained LLM Chatbot that automatically generates complex SQL queries and adapts to database schemas utilizing OpenAI-Java

• Automated the resolution of closed issues in Github that were still in Quality Assurance stages in Jira using the requests library in Python and API calls• Created issues in Jira, assigning them to the right engineers and estimating LOE for each task• Organized Jira issues into the correct releases, and moved tasks to the right Jira boards

• Leveraged Python to analyze 6 years of data from the March for Babies charity walk event to help create a new donor outreach strategy• Designed an interactive Tableau dashboard to visually present donor behavior trends and fundraising metrics to staff/board members • Developed a database of local birthing professionals, listing contacts, addresses, and career descriptions, as a resource for families

• Analyzed client information from a database of 12,000+ clients using Excel sorting, filtering, look-up, and formatting tools• Successfully organized weekly client education seminars about Prudential’s financial services with 50+ clients per seminar • Managed distributions of approved brochures, infographics, and videos to clients to convey seminar topics and company updates

• Attended weekly meetings and community service events• Organized and taught members initiation rituals, oaths, and songs as Spirit Chair• Helped organize and carry out sisterhood events on and off campus- Took and edited photos and videos of Chi Omega events for social media

• Led 30+ shifts, consistently achieving performance targets and maintaining high customer ratings on Google and Yelp• Trained and mentored 10+ new employees, resulting in improved overall staff performance and reduced errors• Delivered exceptional customer service, handling an average of 50+ daily orders made on our website, Grubhub, and in-person

• Segmented and designed email lists with Klaviyo to facilitate targeted marketing campaigns, increasing email open rates by 40%• Optimized SEO and website efficiency to reduce page loading times by 20% and increase brand visibility on search result pages• Streamlined product development through effective communications with cross-functional external partners and internal teams