Isabelle Chow 周詩韻 Email and Phone Number
Isabelle Chow 周詩韻 work email
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Isabelle Chow 周詩韻 personal email
Welcome to my profile!I am a certified sommelier and consultant, specializing in wine and sake, with over 12+ years of diverse experience in the food and beverage industry. My professional journey has taken me across various countries, including Hong Kong, Beijing, and Amsterdam, where I've worked and managed establishments ranging from independent 70-seats restaurants to luxurious 120-seats Michelin-starred venues.My skill set encompasses expertise in wine and sake, menu engineering, inventory management, sales, and operations. I thrive in resolving complex customer requests and have a proven track record of success in dynamic and challenging environments. Having resided in Guangzhou, Hong Kong, Beijing, and currently Amsterdam, I bring a global perspective to my work.Passionate about food and beverage, I excel in building relationships, driving customer engagement, and organizing impactful workshops and events. As a member of a wine-tasting club, I sharpen my palate and broaden my references, ensuring a nuanced understanding of the ever-evolving world of beverages. Whenever possible, I contribute to the Wine & Food Associations (Proefschrift), sharing my insights and knowledge on all aspects of wine and sake. In my leisure, I embark on journeys to wine regions, immersing myself in the history and meeting the people behind the scenes. A highlight includes my memorable trip to Burgenland (Austria), where I visited 16 growers.I am always open to a conversation, so please feel free to reach out. Have a wonderful day!
Vin Et Sake
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Business OwnerVin Et Sake Jun 2021 - PresentAmsterdam- Consult restaurant/hospitality business for F&B strategy, beverage program design and execution- Consult sake importers for portfolio selection- Organise wine and/or sake tasting session, events and masterclasses - Provide wine and sake trainings to restaurants -
Restaurant Manager & Wine Sake SommelierJapanese Restaurant Akitsu Mar 2017 - PresentAmsterdam Area, NetherlandsAkitsu (https://www.akitsu-amsterdam.com/) is a 70-seats restaurant, serving a wide range of authentic Japanse dishes including sushi, grill and tempura since 1989.My main responsibilities include:- Operations management- Wine sales and inventory management- Menu & beverage list engineering- Trainings -
Head SommelierRijks May 2022 - Nov 2022Amsterdam, North Holland, Netherlands -
Marketing AssistantDaxue Consulting Apr 2021 - Jun 2021Remote- Assisted with content creation for Daxue Consulting's market analyses in the Chinese wine market and the EU F&B market- Executed two in-depth market analyses on the Chinese wine market and the European eating habits and published two online articles - Conducted extensive social listening analysis to discover and detect trends on Chinese consumer's food preference on Xiaohongshu- Proofread and improved marketing presentations- Conducted peer-reviews for other marketing articles -
Restaurant ManagerUndercover Amsterdam Mar 2020 - Apr 2021Amsterdam, North Holland, Netherlands- Main responsibilities: resolving complex customer requests, operations management, beverage purchasing/selection, training provision, menu & beverage program engineering and inventory management- Pre-opening: co-designed the restaurant’s bar layout and workflow, contributed to budgeting (FF&E and pre- opening expenses)- Set-up an unique & profitable beverage program with % incremental revenue increase. (Beverages types include: wine, sake, shochu, fruit liquor, whiskeys, cognacs, rums, vodkas, gins, mezcals, artisanal tea and soft drinks)- Established front of house and beverage training program- Co-organised menu collaboration event with Café Rijsel; BAUT (coming soon) Maintained customer satisfaction rate at 8.7+/10 since opening (Formitable) -
Project ManagerD-Vine - Wines Jul 2017 - Aug 2018Amsterdam Area, NetherlandsD-Vine (https://d-vine.eu/) is an Amsterdam-based wine company with a focus of sourcing the best quality wine for a range of restaurants and bars. The company's home base is a wine store for all wine enthusiasts and at the same time, an institution where passion and knowledge of wine are shared.I worked in a team of 8 and was responsible for D-Vine wine store’s daily operation. Tasks include: - Running the wine retail store- Organising tastings and wine-related events- Managing other wine-related projects -
International Operations Management TraineeSwire Hotels Sep 2015 - Mar 2017The IOMT Program offers individual high exposure in operations management in Swire's hotels and restaurant portfolio across Hong Kong and China (mainland) for 18 months. I completed the program with two projects (a Beverage Program for 180-seats French Bistro Restaurant “Plat du Jour” and a Restaurant Business Plan). Training program includes:- Operations Management (restaurant and guest relations)- Pre-openings- Event management- Wine sales & inventory management - Menu & wine list engineering Graduation projects:1. Re-designed and introduced beverage program to Plat du Jour Pacific Place with immediate monthly beverage sales increase of > 15% 2. Plat du Jour Café business plan & management advice to Swire Restaurant's management team -
Shift SupervisorJapanese Restaurant Akitsu Apr 2011 - Aug 2015Amsterdam -
F&B Student AssistantHotelschool The Hague Jul 2014 - Nov 2014Amsterdam En Omgeving, NederlandAssisted F&B instructors in the school campus restaurants and kitchen. Tasks involved operations management, inventory management and menu engineering. -
F&B Operational Trainee Intercontinental Hong KongIntercontinental Hotels & Resorts Apr 2013 - Sep 2013Operational trainee for InterContinental Hong Kong two award-winning venues for 6 months:- Spoon By Alain Ducasse**- NOBU Hong Kong -
Restaurant Service OfficerChinese Restaurant Oceania Mar 2009 - Apr 2011Oceania is a 70-seats restaurant, known for its fine Chinese cuisine in seafood dishes. My job consists of: - Assisting head waiter/waitress with service- Providing services to guests - Restaurant opening and closing
Isabelle Chow 周詩韻 Education Details
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Frequently Asked Questions about Isabelle Chow 周詩韻
What company does Isabelle Chow 周詩韻 work for?
Isabelle Chow 周詩韻 works for Vin Et Sake
What is Isabelle Chow 周詩韻's role at the current company?
Isabelle Chow 周詩韻's current role is Certified Head Sommelier | Proefschrift Wijn Spijs Specialist van het jaar|Restaurant Manager | Wine & Sake Consultant | Sake Ambassador.
What is Isabelle Chow 周詩韻's email address?
Isabelle Chow 周詩韻's email address is is****@****els.com
What schools did Isabelle Chow 周詩韻 attend?
Isabelle Chow 周詩韻 attended University Of Amsterdam, Hotelschool The Hague.
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