Isabel Prattes Email & Phone Number

Spain

Barcelona, Catalonia, Spain

As a Customer Care Specialist at Amenitiz, I excel in delivering comprehensive support to clients across the Portuguese, Brazilian, and UK markets. My role encompasses a wide array of responsibilities, including providing personalized assistance, navigating the website, handling Portuguese invoices, offering basic web design guidance, facilitating.

Dublin, County Dublin, Ireland

- Responsible for investigating and resolving customer post-rental queries through Sales Force channel, including dealing with high-value and loyalty customers, to ensure high customer satisfaction- Monitor and manage communications through social media channels (e.g. Facebook, Twitter, Instagram) and public review forums (e.g. Trust Pilot) to maintain.

County Dublin, Ireland

During 2018-2019, I embarked on a transformative exchange program in Dublin, Ireland, focusing on intensive English language studies and cultural immersion.Key Highlights:- Language Proficiency: Engaged in comprehensive English language courses, achieving fluency and enhancing communication skills vital for global workplaces.While abroad, I dedicated.

Campinas, São Paulo, Brazil

- Developed, operationalised and managed customer financial materials in accordance with credit analysis, improving customer engagement and retention- Reconciled and analysed all creditor accounts, liaising with associated companies and clients on payment dispute resolution- Managed purchase ledger, including registering invoices, pretty cash management.

Campinas, São Paulo, Brazil

- Responsible for sales and purchase ledger management, including reconciling and processing monthly vendor invoices and managing accounts payable and receivable - Conducted regular and ad-hoc employment remuneration analysis for senior management- Responsible for working with management stakeholders to support and plan external partner trips and agendas.

Campinas, São Paulo, Brazil

- Responsible for cash-flow management and regular analysis- Responsible for creating and maintain accounts payable and receivable, as well as issuing and recording vendor invoices- Spreadsheet management.- CT-e invoicing- Issuance of invoices.- Payroll.- Support the HR department- Scheduling of shipments and follow-up of delivery from the collection point.

Course, Bookkeeping And Payroll

Activities and Societies: ▪ An extensive four-month course covering EU financial, accounting and payroll practices and systems ▪ Modules.

Bachelor'S Degree, Technologist, Financial Management

Activities and Societies:- Finished one-year course focused on techniques for effective management of finances and their application in.

Business Management

Learned the basics of how businesses operate, including teamwork and customer service. Gained skills in communication, handling simple.