Isabel Ramos Email & Phone Number

• Responding to change through prioritized planning, decreased Past Due Backlog of $11M in orders by +$7M in less than a year, while generating $3-5M in monthly sales• Collaboration with external suppliers for monthly, quarterly and yearly supply of product; creating purchase orders $1k to +$1M; Reduced excess orders by +$1M• Creation of +40 work instructions for purchasing and planning tasks to empower self-sufficiency in team and department standardization; trained three new hires within these tasks• Reduced tasks by up to 2 hours in various reporting activities, facilitating faster delivery of information• Working both independently and collaboratively on high priority and high visibility projects; setting expectations with stakeholders; Providing frequent updates on timelines, deadlines, and risk factors• Manage inventory levels on +100 raw materials and packaging items to sustain monthly operation of three production areas • Weekly communication with global customers for confirmation of business need, adapting to changes in demand• Improvement of data integrity and data validation within various KPI reports, planning and purchasing tools including Earned Labor Hours, Plan Attainment and Recovery planning• Meticulous detail planning for various tasks and reporting; seeking feedback for improvements and implementation; Template creation for forecasting in planning and sourcing

• Maintain L’Oréal Paris portfolio for Hair Care and Hair Color, annually generating approximately $300M and $500M respectively.• Achieve 98.5% service rate on categories by working closely with Business Planning, Inventory Management, Customer Service and Deployment teams to ensure flawless execution in delivery of goods.• Collaborate with Global Brand Supply Chain (GBSC) to confirm all possible actions from manufacturing and shipping perspective are taken to mitigate risk resulting in a $1-3M monthly savings.• Maintain communication with marketing, sales, and business planning teams to adjust promotional programs to guarantee order fulfilment.• Manage stock parameters to ensure optimal safety stock levels across Hair Care and Hair Color.• Work with GBSC to evaluate excess risk for products with batch sizes generating greater than 6-months of supply.• Reduce excess by partnering with business teams to import and rework 5 Canada version skus, saving $84k in excess.

• Collaborated with internal and external stakeholders to convert corrugate and eliminate 17 tons of plastic from operations shifting to a 100% recyclable shipper.• Led initiative to eliminate wood pallets from small parcel shipping and replace with reusable slip sheets.• Reduced overall time of changeover process for order fulfillment by 50%.• Created 10+ standard work instructions for daily operations.• Redesigned inventory transfer requests within multi-warehouse network: eliminated redundancy, reduced transit time from 7 to 0-2 days, maintaining safety stock, reduced request process by 60%.• Managed KPI dashboard for Luxe Division.• Conducted monthly review of master data to identify gaps between payroll and labor hours.• Analyzed history and targeted goals for all functional areas to find areas of opportunity to increase efficiency.• Created purchase orders for upgrades in 2 distribution centers, keeping open and active communication with vendors for any problem resolution.

South Brunswick, New Jersey

• Performed 6-hour time study to analyze over 600 products to create optimal line structure.• Collaborated with Logistics, Operations, and Customer Service teams to reconstruct pick line and allow for downtime without disrupting service.• Updated all related warehousing software to register new product locations for system alignment.• Managed team of 20 associates to move over 2,000 cases and perform quality assessment within an 8-hour deadline.• Improved efficiency by 32% while maintaining quality.

Jersey

-Provide information and respond to inquiries from potential RU Veteran students-Field telephone inquiries from various individuals and organizations and refer callers to appropriate resources; greet appointments -Manage Veteran Services intake desk; train new employees in these duties

Greater Philadelphia Area

-Collaborate with clients to create and uphold brand image, brand development-Know the routine of enhancing appearance effectively, considering aspects such as – colors, camera techniques and facial features.-Maintain good relations with fashion customers to promote products-Meet frequently with potential clients to present new design, clothing and products

Greater Philadelphia Area

-Provide customer support by greeting customers and providing suggestions when appropriate-Maintaining floor displays and apparel racks, monitoring store to mitigate loss prevention-Complete sales transactions at register, answering questions via Spanish translation when required