- Splits time between three different positions: Administrative Assistant, Concierge, and Producer - Admin responsibilities include answering emails/phone calls, converting leads, and booking tours and events. - Concierge responsibilities include being the bride and groom's point person on their wedding day, serving getting ready beverages and brunch, and helping with any special requests. - Producer responsibilities include answering client emails/phone calls, giving tours, planning every detail of events, being the main contact between clients and vendors, and producing events day-of.- Operates and utilizes multiple event planning software systems, including Tripleseat and Social Tables.- Calculates and presents the Weddings Sales DOR line at our weekly company meeting, along with an trends/causes to shifts in revenue.- Completed a competitive analysis on our local and national competitors; presented this information to my coworkers.

- Planned and organized over 30 events.- Rewrote and revised training manual for future employees.- Operated and utilized event planning computer system called KX.- Performed daily office procedures which included using Social Tables and Microsoft Excel.- Collaborated with numerous clients to create events to their liking.

- Utilized effective interpersonal skills to ensure outstanding dining experiences.- Collaborated with other waiters/kitchen staff to ensure restaurant ran smoothly.- Developed critical-thinking skills to work in a hectic and sometimes tense environment.- Memorized countless meals, ingredients, costs, and rules to explain to customers.