• Implemented and Configured Solutions: Successfully implemented and configured Dynamics 365 solutions tailored to meet specific client requirements.• Process Automation: Automated the client creation process on the Dynamics 365 platform, ensuring process integrity and reducing the time from months to a maximum of 15 days.• Technical Support: Provided ongoing technical support, troubleshooting issues, and optimizing system performance.• Continuous Improvement: Actively participated in team meetings and contributed to continuous product improvement, resulting in increased customer satisfaction.• Cross-Functional Collaboration: Worked closely with cross-functional teams to ensure the successful delivery of projects.• Monitoring and Issue Resolution: Utilized Azure Logs, Power Apps flows, and Postman to monitor events and ensure system functionality, facilitating real-time issue identification.• Testing and Quality Assurance: Conducted thorough testing, leading to reduced impact and increased test coverage.Development and Platforms:.NET| C#| JavaScript| HTML| CSS| SQL Server| Power Plataform| CRM Dynamics| Metodologias Ágeis (Scrum)| Azure

During my internship, I was involved in both internal company projects and many external client projects. My role included full-stack development using the following technologies:C# | .NET | JavaScript | PowerPlataform | CSS & HTML | CRM Dynamics | SQL Server

• Project Design: Developed telecommunications projects, including FTTH networks, point-to-point connections, and backbone infrastructure.• Technical Feasibility Analysis: Conducted technical feasibility studies, providing detailed documentation and project specifications.• Material List Preparation: Prepared material lists for project execution.Technical Instructions: Provided detailed instructions and observations for the technical team to follow in the field.• Optical Network Registration: Registered the optical network in control systems.Preventive Maintenance: Developed and implemented preventive maintenance plans for the network.

• Stock Layout Organization: Organized the layout of materials in stock.• Equipment Inflow and Outflow Control: Managed the inflow and outflow of equipment in the inventory.• Order Point Study: Conducted studies on reorder points, maximum and minimum stock levels.I• nventory Audits: Performed inventory audits.