Isaiah Rubio Email & Phone Number

Chicago, Illinois, United States

• Liaise with brokers to purchase company inventory of aluminum, plastic, and cardboard bails, resulting in $50k+ per transaction; enforced company budgets and quality standards.
• Coordinate with production managers across multiple locations to streamline management systems, improve communication between departments, and facilitate better tracking of completed tasks.
• Interface with potential clients to negotiate contracts and prices; author legal documentation associated with the deal while ensuring regulatory compliance.
• Organize and optimized BOL/pricing system for seamless access to documents and data essential for billing and records.

Chicago, Illinois, United States

• Supervised the daily servicing of the Wisconsin book of business on assigned accounts.
• Assumed direct accountability for client satisfaction and retention; conducted regular follow-ups to evaluate the same and identify opportunities for improvement.
• Oversaw activities including client and carrier relationship management, policy-related service, accounts receivable management, and file management.
• Verified the completeness of policy insight final documents; requested any necessary changes and/or endorsements.
• Engaged with clients regarding policies, audits, loss run analyses, and experience mods/projections.

Chicago, Illinois, United States

• Cultivated and maintained solid business-to-business relationships to promote retention.
• Fostered 60% growth in engagement between customers and Allstate agents.
• Bridged communications across Allstate agents and insurance carriers to optimize workflow efficiency.
• Collaborated with MCE insurance producers to drive achievement of monthly budget quotas.
• Demonstrated strong knowledge of rating procedures, coverages, and industry operations to effectively maintain assigned accounts; maintained up-to-date awareness of company offerings and promotions.

Greater Chicago Area

- Engaged With Insureon MCE Producers and handled their call inquiries from Allstate agents - Answered and resolved 1000+ call inquiries from Allstate - Continuously enhanced my knowledge and skills on understanding the “voice of the customer" - Assisted Clients with filling out applications and processing them through our carriers- Worked my way up to.

Chicago, Illinois

- Worked closely with college academic advisors to ensure smooth transition for incoming students - Was in charge of the class of 2020/2021 coming to UIC - Toured UIC showing students where classes are - Registered 600 students in the time period of two summers- Aided the student development service office with data entry of new students - Organized and.