Isaiah Thomas Email & Phone Number

New York, United States

• Collected and analyzed guest feedback data to identify key areas for improvement in resident satisfaction and building amenities.• Developed and implemented personalized guest experiences based on individual preferences and feedback data, resulting in increased guest satisfaction and loyalty.• Proactively identified and addressed guest concerns and service issues, utilizing problem-solving and conflict resolution skills to ensure a positive guest experience.• Analyzed guest data to identify trends and patterns in guest behavior, enabling proactive service adjustments and improved operational efficiency.• Developed and implemented new guest engagement initiatives based on data analysis and resident feedback, resulting in increased guest participation and community building.

Bronx, New York, United States

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Bronx, New York

• Analyzed audience engagement across various social media platforms to optimize image formats and post timing for maximum visibility and impact.• Utilized AI image processing tools to enhance photo quality, experiment with different styles, and streamline workflow, resulting in increased efficiency and improved client satisfaction.• Developed and implemented a data-driven approach to pricing and project scoping, analyzing market trends and competitor pricing to ensure competitive pricing and profitability.• Tracked key performance indicators (KPIs) such as website traffic, social media engagement, and client feedback to identify areas for improvement in marketing and service delivery.• Identified and resolved technical challenges during photo shoots, such as equipment malfunctions or unexpected lighting conditions, ensuring successful project completion and client satisfaction.

New York, New York, United States

• Gathered and analyzed data from guest interviews to identify key areas for improvement in member satisfaction and develop targeted campaign strategies.• Proofread and edited grant proposals and media materials, ensuring accuracy, clarity, and adherence to established guidelines.• Identified and resolved inconsistencies in interview data and developed strategies to improve data collection methods and ensure data accuracy.• Utilized data analysis to track the effectiveness of communication campaigns and identify areas for improvement in messaging and outreach.

Stony Brook, New York

• Developed and implemented individualized care plans, focusing on measurable goals to assist individuals with disabilities in achieving greater independence.• Conducted regular behavioral observations and meticulously documented individual progress, identifying patterns and trends to inform care plan adjustments and improve outcomes.• Successfully administered medications according to prescribed protocols, ensuring accurate dosage and monitoring for potential side effects and adverse reactions.• Proactively identified and addressed challenging behaviors, utilizing de-escalation techniques and implementing behavior modification strategies to create a safe and supportive environment.• Collaborated with interdisciplinary teams, including physicians, therapists, and family members, to ensure coordinated care and optimize individual support.

Stony Brook, New York, United States

• Supported the successful execution of university events by collecting and analyzing critical operational data.• Tracked equipment usage, reported damages and missing items, and identified equipment needs for future bookings.• Proactively identified and resolved operational challenges, including managing technical difficulties, replacing faulty equipment, and coordinating emergency responses with University Police Department (UPD) in case of medical emergencies or potential threats• Developed strong organizational and time-management skills while effectively managing multiple tasks in a fast-paced environment.