Sakshi Jain Email & Phone Number

Gurugram, Haryana, India

Led a diverse team of 40 professionals, ensuring exceptional sales service delivery and achieving high customer satisfaction.• Managed the complete operational process for Axis Credit Cards LOBs (Core, ETC, ETB, ETCC, STPK, STPT), including overseeing recruitment, selection, onboarding, and performance tracking of new team members.• Monitored key performance indicators such as People Mapping, Shrinkage, Attrition, and APR to enhance team performance and retention.• Spearheaded comprehensive training programs for new advisors, providing product knowledge and enhancing overall team productivity.• Collaborated with senior management in business review meetings, contributing to the development of strategic plans to drive business growth.

Gurugram, Haryana, India

Built and maintained a robust network of channel partners and distribution networks, driving the implementation of geographic, account, and retail strategies.• Developed business plans in collaboration with executive management, contributing to business review meetings with insights from sales KPIs.• Mentored and managed team account managers, providing performance evaluations and day-to-day guidance on account management activities.• Improved team effectiveness by following and recommending enhancements to sales support processes and systems.

Gurugram, Haryana, India

Established strong relationships with key personnel in assigned customer accounts to drive business and achieve sales targets.• Managed the complete sales cycle from prospecting to closure, ensuring the achievement of revenue goals.• Developed and maintained a sales pipeline through strategic outreach efforts, including phone campaigns and market intelligence.• Delivered presentations to prospective clients, positioning e-commerce solutions through value-based selling and ROI analysis.

Noida, Uttar Pradesh, India

Led a telesales team focused on the Get Distributor Vertical, consistently converting leads into successful sales through online presentations.• Monitored team performance, set goals, and motivated the team to meet and exceed sales quotas.• Achieved a 5% increase in quarterly sales goals, resulting in a promotion to Regional Sales Manager.

Noida, Uttar Pradesh, India

Managed integration planning and tracking for new acquisitions, ensuring smooth transitions and client satisfaction.• Developed and nurtured relationships with potential clients, leading them from initial contact to final deal closure.• Mentored junior staff members, providing training and development to boost their sales performance.• Analyzed and identified trends in sales data, improving processes and operational efficiency.

Gurugram, Haryana, India

Led client acquisition efforts within the SME segment, promoting cloud telephony services and generating substantial revenue.• Provided ongoing support to registered customers, ensuring high levels of satisfaction and retention.

Managed the promotion and servicing of IndiaMART’s existing clients, focusing on client retention and renewals.• Led the renewal team, consistently exceeding targets and improving customer retention rates.