Ishan Gupta

Ishan Gupta Email and Phone Number

Driving Growth | Scaling Global Ops| Deploying AI capabilities | Building Teams @ Paper
Ishan Gupta's Location
San Francisco Bay Area, United States, United States
Ishan Gupta's Contact Details

Ishan Gupta personal email

n/a
About Ishan Gupta

I love to scale up businesses, build go to market plans, deliver revenue growth, improve bottomline, create strong teams and inspire future leaders in fast growing companies. I love to work for companies that truly improve their customers' lives. I have worked deeply in digital native segments globally including industries such as fintech, edtech, and marketplaces.I truly believe in-- When you find a solution for a hard problem, think again because you are about to find a better solution.- There is never enough of great customer experiencing. Keep delivering.- Culture. Culture. Culture.- Build a team that keeps you honest.- A hires A. B hires C. - Good is the enemy of great. But experiment fast. - Bias for action. Get it done.- Show up. It matters.I have been an invited speaker at venues including Stanford University, Harvard University, ASU-GSV Summit & India Internet Day. I have also been featured in leading publication & TV channels including Fortune, Forbes, Bloomberg, CNBC and Economic Times.I write my newsletter "Scale It Up" on topics related to scaling up companies, leadership, team building and goal setting. Check it out at www.scaleit-up.com

Ishan Gupta's Current Company Details
Paper

Paper

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Driving Growth | Scaling Global Ops| Deploying AI capabilities | Building Teams
Ishan Gupta Work Experience Details
  • Paper
    Vice President Of Customer Success
    Paper Dec 2023 - Present
    Montreal, Quebec, Ca
    As the Vice President of Customer Success, I am responsible for driving adoption, outcomes, renewals and expansions for schools districts and students who use Paper as an instructional and support tool in their K12 journey. Paper is a late stage edtech company that helps every student reach their full potential through on-demand Educational Support System (ESS) that includes 1:1 virtual tutoring, an AI driven writing review center, math and vocabulary practice tools, and college & career support. The company partners with over 400 school districts across US and Canada, supporting over 3 million students. In February of 2022, Paper closed a $270 million round of investment led by Sapphire and Softbank.
  • Tala
    Senior Vice President Of Operations
    Tala Oct 2021 - Aug 2023
    Santa Monica, California, Us
    -Led strategic business operations, payment collections and customer experience for the Series F fintech globally. -Increased payment collections, contributing directly to the bottom line of the company-Created the strategic customer experience roadmap in collaboration with product, data and market teams & deployed generative AI capabilities for enhanced customer experience. -Responsible for annual planning, quarterly goal setting and monthly business reviews
  • Thinkster Math - We'Re Hiring!
    Executive Advisor
    Thinkster Math - We'Re Hiring! Nov 2021 - Jul 2023
    Kendall Park, Nj, Us
    Advising the CEO of Thinkster, an AI driven tutoring platform on many dimensions including go to market, operations, product and organization structure
  • Udacity
    Senior Director Of Operations- Global
    Udacity Apr 2019 - Mar 2021
    Mountain View, California, Us
    - Led the global operations team and defined product strategy for core services to drive successful outcomes for our customers across consumer & enterprise SaaS business - Delivered massive improvements in the gross margins of the company, while improving key customer experience metrics
  • Udacity
    Managing Director- India
    Udacity Jan 2017 - Apr 2019
    Mountain View, California, Us
    - Owned P&L for the consumer & enterprise business in India- Successfully created and executed the go-to-markets plans to deliver 300% revenue growth- Transformed the company's positioning in India from an “edtech startup” to “leader in technology training space”. - General management responsibilities included go to market, product roadmap & building a stellar team.
  • Paytm
    Vice President- Ecommerce
    Paytm Apr 2016 - Dec 2016
    Noida, Uttar Pradesh, In
    - Launched new revenue lines at the e-commerce platform, supporting the 130,000+ listed merchants to drive more business- Led the merchant lifecycle management team, responsible for revenue growth of the long tail merchants.Paytm is India’s largest mobile commerce & fintech platform, IPOed at $17Bn
  • Edukart.Com
    Founder & Ceo
    Edukart.Com Apr 2011 - Mar 2016
    Led a 50 people team that got thousands of students and working professionals access to high quality educational programs in the most convenient manner. Secured institutional funding from leading early stage institutional funds and prominent angel investors across various stages of growth. Led the successful aqui-hiring of EduKart by PaytmEduKart is India’s leading education marketplace, offering education seekers a platform to choose and enrol from 2500+ courses in degree, diploma, certificate, entrance coaching and K12 categories.
  • One97 Mobility Fund
    Investment Professional
    One97 Mobility Fund Jun 2010 - Mar 2011
    Noida, Uttar Pradesh, In
    Launched & managed the corporate fund, deployed capital into early stage companies in India and Singapore, leading to successful exits
  • Paytm
    General Manager, Direct To Consumer Business (One97/Paytm)
    Paytm Oct 2009 - Mar 2011
    Noida, Uttar Pradesh, In
    I conceptualised, launched and managed the first of its kind interactive TV show on a national channel where mobile users could dial in and guess the right answers and win prizes instantly. I also launched an astrology portal to provide astrology consultation services to people of Indian origin globally.

Ishan Gupta Skills

Entrepreneurship Start Ups Business Strategy Leadership Marketing Strategy Marketing Business Development Management Strategy Digital Marketing Mobile Devices Team Management Venture Capital Training Competitive Analysis Business Planning Public Speaking Market Research Sales Strategic Partnerships Analytics Management Consulting Project Management Strategic Planning Portfolio Management Investments Mergers And Acquisitions Negotiation Investment Banking Team Building Due Diligence E Commerce Market Analysis Social Networking

Ishan Gupta Education Details

  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Mba
  • Delhi University
    Delhi University
    Instrumentation And Control

Frequently Asked Questions about Ishan Gupta

What company does Ishan Gupta work for?

Ishan Gupta works for Paper

What is Ishan Gupta's role at the current company?

Ishan Gupta's current role is Driving Growth | Scaling Global Ops| Deploying AI capabilities | Building Teams.

What is Ishan Gupta's email address?

Ishan Gupta's email address is is****@****ity.com

What schools did Ishan Gupta attend?

Ishan Gupta attended Stanford University Graduate School Of Business, Delhi University.

What are some of Ishan Gupta's interests?

Ishan Gupta has interest in Start Ups, Writing, E Commerce, Promoting Entrepreneurship, Travelling, For Profit Education, Education, Venture Capital Industry.

What skills is Ishan Gupta known for?

Ishan Gupta has skills like Entrepreneurship, Start Ups, Business Strategy, Leadership, Marketing Strategy, Marketing, Business Development, Management, Strategy, Digital Marketing, Mobile Devices, Team Management.

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