Senior Implementation Engineer
CurrentAs an Implementation Engineer, I specialize in providing tailored solutions to clients, managing extensive projects, and ensuring seamless integration and functionality of HR systems. My expertise includes SQL query writing, report creation, team supervision, and deep knowledge of HR functions such as attendance, leave management, performance measurement, and taxes. I am dedicated to delivering high-quality support and solutions to a diverse range of clients.Responsibilities and Duties* Project Management: Successfully manage nearly thirty projects for well-known local and international clients (including Maldives, Brunei, Cambodia, and Indonesia) as the main contact person.* Client Support: Provide reliable solutions for customer inquiries and issues related to HR systems.* Business Analysis: Act as a Business Analyst by managing customer developments and new requirements, communicating effectively with various teams, including the product development team.* Project Scope Management: Determine and manage project scope based on customer requirements, ensuring all specifications are met.* Development & Deployment: Develop and deploy various amendments according to client requirements using Stored Procedures, Queries, Triggers, and Functions.* Report Creation: Gather requirements and design Crystal Reports, ensuring they meet customer specifications.* Cloud Hosting: Manage cloud website hosting on platforms such as Azure and AWS.* User Training: Conduct training sessions for users to ensure they are proficient in using the implemented systems.* Team Supervision: Supervise team members, providing guidance and support to ensure project success.