• I work as a General Assistant for Birmingham City Council’s division City Serve.• I serve meals and other refreshments to students starting from Nursery through to year 6.• I assist in the basic preparation of food and refreshments, which includes some cooking.• I prepare dining rooms, which includes movement of dining room furniture.• I work here part time for 2.5 hours each day. Monday through to Friday - 11:15am to 1:45pm.

• I work as a crew member at Rio’s Sheldon part time mainly evenings. • My duties and expectations include, food preparation, customer service, hygiene, and cleanliness. • Assisting in the care and cleaning of the front, middle and back kitchen of the shop.• To assist in the checking and storage of deliveries.• I have to work under pressure in an incredibly demanding environment.

• Main duties included preparing legal documents under the guidance of the management.• Maintaining regular communication with clients, helping to keep them informed on case progression.• Scheduling and preparing for appointments/meetings• Organising files and supporting documents• Transferring calls from clients to allocated solicitor• Logging details of clients over the phone and in person

• Check photographic identification of electors and refer any doubtful cases to the presenting officer.• Insuring all identify checks were made of the electors• Comply with the instructions of the Deputy officer • Be polite and professional in dealing with voters, campaigners, candidates and agents of the Electoral Commission and accredited observers.• Act impartially at all times• Ensuring that every voter casted their vote in secret and to maintain the secrecy of the ballot always• Keep the polling station neat and tidy• Ensuring all signs and notices are clear, visible, and remain in place throughout the day and are not misleading.• Answer voters’ questions, where appropriate

• My responsibilities included greeting clients, answering the telephone, and making follow-up calls.• Preparing correspondence, scheduling meetings• Preparing estate forms and documents• Preforming research of the local housing market by comparing properties and checking the market activity to establish a selling price.• Coordinating house viewings, assisting at the office, and obtaining feedback from clients who are either looking to buy or rent homes.• Maintaining electronic and paper filing systems• Performing other duties as assigned

• My main duties at Clifton house was to observe and monitor the wellbeing of residents at the care home. Ensuring that any unusual physical, mental or emotional occurrences are promptly referred to the senior staff.• Clean and ensure all health and safety regulations are always met around the care home and adhere to infection control policy and procedures • Participate in regular staff meetings• To assist in the maintenance of stock levels including, aprons, gloves, hand gel, diapers and toilet paper• Answer to alarms as quickly as possible, give residents any support/comfort needed• Read care plans of every individual and ensure that I understood how to take care of a certain resident for their specific needs.

• Providing care for children, such as setting schedules and routines, ensuring cleanliness, feeding, cleaning rooms and toys.• Developing and encouraging age-appropriate learning and socialisation to ensure children learn basic skills and concepts, such as communication, manners and sharing• Filing daily reports about certain children I was allocated to.• Nurturing every child’s individual qualities, needs and development• Reading story’s and looking at books whilst looking after the children’s finding a story to read for themselves.• Maintaining a safe workplace for both myself and the children, by monitoring children’s health, behavioural, and emotional issues also ensuring I report these back to staff and parents.• Helping with sleep time and finally I had to help at home time ensuring all children were going home with a responsible adult and if in doubt to check the child’s admission papers to confirm parental confirmation of any other adults/relatives who are allowed to collect the child at the end of the day.