Ishfaq Bhat Email & Phone Number

•Observe and ensure that proper telephone manners are maintained at all times•Review reservations booked daily.•Review arrival report daily.•Responsible for the preparation of occupancy forecast.•Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.• Register guests and assigns rooms using IDS Software. Accommodates special requests whenever possible.• Reporting to management and performing administrative duties.• Answering telephone calls, as well as screening and forwarding calls.• Scheduling and confirming appointments, meetings, and events.• Handling basic inquiries and sorting mail.• Welcoming and assisting visitors in a friendly and professional manner.• Copying, scanning, and filing documents.• Keeping the reception area tidy and observing professional etiquette.• Monitoring office supplies and ordering replacements.• Performing other administrative tasks, if required.•Assists in pre-registration and blocking of rooms for reservations using IDS Software.•Understands room status and room status tracking.•Register guests and assigns rooms. Accommodates special requests whenever possible.•Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.•Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.

• 

  University Of Kashmir

  Science