Ishita Chopra

Ishita Chopra Email and Phone Number

OBM | Customer Success & Service | Content Creator | Writer | Published Author & Blogger | Tarot & Numerology @ WRI India
new delhi, nct, india
Ishita Chopra's Location
Gurgaon, Haryana, India, India
Ishita Chopra's Contact Details
About Ishita Chopra

An Independent online business and operations manager and CRM professional, working with awesome entrepreneurs as they create businesses that I love being a part of!I love words, and create content for websites, blogs and articles. I am a Tarot Reader and Numerologist (find my book 'Numerology - The Power of Numbers' on Amazon).An MBA, with experience of working in the areas of Operations (BPO & HR), Customer Service, Consulting and Delivery of Training Programs and Creating Content and Communications.Set up and manage complete business processes and life cycle.An exposure to global clients and customers across the Real Estate, Consulting (Learning & Development) and BPO industries since 2000. Worked with brands such as EXL Services, NIIT SmartServe, Gap Inc, Deloitte, JP Morgan Chase, Genpact, various MBA & Engineering colleges across Delhi-NCR, Authbridge and SARE Homes (South Asian Real Estate) & others.- Customer - People - Process Management, and Training & Consulting across various industries, such as BPO, Real Estate, HR Operations and Training Consulting.

Ishita Chopra's Current Company Details
WRI India

Wri India

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OBM | Customer Success & Service | Content Creator | Writer | Published Author & Blogger | Tarot & Numerology
new delhi, nct, india
Website:
wri-india.org
Employees:
66
Ishita Chopra Work Experience Details
  • Wri India
    Learning And Development Consultant
    Wri India Apr 2024 - Present
  • The Ellevate Collective Llc
    Crm & Operations Business Manager
    The Ellevate Collective Llc Jul 2021 - Present
    The Ellevate Collective is a premier learning and leadership development firm. We offer activations, experiences and interventions to help your leaders produce more leaders. We make leadership accessible, relatable and transformative. We're on a mission to increase female representation in the c suite by 2% in 5 years. Having women in powerful positions will ignite innovation.
  • Government Of Delhi
    Business Coach
    Government Of Delhi Jan 2022 - Present
    Appointed as a Coach with the Business Blasters, the world’s largest entrepreneurship development program for school students initiated by the Chief Minister Office, Government of Delhi! Happy to be part of the Delhi Government @Entrepreneurship Mindset Curriculum (#EMC) and #BusinessBlasters program running in schools with the aim to create future employers and support and nurture dreams! Happy to be associated as a #businesscoach with #businessblasters #BBCoach - A wonderful start to 2022 - Helping the children of today make their dreams a reality and create an impact on all our tomorrows.Always Dream BIG Dreams!
  • Ic
    Crm/Cs & Business Manager & Content Writer
    Ic Sep 2020 - Present
    Services Offered:Online Business Manager/ Virtual Executive AssistantProject ManagementCustomer Service- Email Management + Client inquiries on website & social platformsReputation ManagementBusiness Collaterals creation - research and create documents (in powerpoint, canva, etc)Content Writing Services for - Websites, Blogs and Articles for various publications & platforms.I specialize in Customer Service and Customer Success with over 2 decades of corporate experience working with a global clientele. I can help you set up, organize and run your Customer Service and Customer Success verticals. I also offer support services.Drop me a message to explore how I can help you take your business to the next level.Partial Client List:The Ellevate CollectiveDH Crafts GOM GroupVidyaEdifyPerrynorm AnalyticsWRI IndiaJCS ProjectsKolorAddiktCreative NotionMrs.Daaku Academy
  • Isheeria'S Healing Circles
    Co-Founder
    Isheeria'S Healing Circles 2017 - Present
    Tarot, Numerology, Feng Shui and Healing Modalities.A practical approach to spirituality.Check us out on youtube (videos) and our website for blogs and articles.DM for a personal reading consultation.
  • Wri India
    Learning And Development Consultant
    Wri India May 2022 - Aug 2022
    Services: Editing and Writing of e-learning content modules for the LCCM Program at WRI India,The LCCM program is a pan-India climate leader capability development program.
  • Creative Notion
    Crm & Business Manager
    Creative Notion Sep 2021 - May 2022
    Creative Notion is a Research and Strategy consultancy that transforms innovative concepts and ideas into effective marketing solutions, grounded through robust research.A remote multinational team of seasoned experts, we work with Startups & SMBs, Agencies and Enterprises, with research that helps them discover market needs and perceptions, and with strategic advisory to define the sweet spot for a good market fit. Our process on any project we take is that of rigorous and efficiency, to deliver solutions that are backed by insightful research and strategic analysis.We love a strategic challenge. Developing inspiring ideas through unearthed strategic insights utilizing primary and secondary research techniques to help brands/companies communicate and connect with their audience/customers is what we always strive at.
  • Birdeye
    Senior Manager/ India Lead - Customer Success & Onboarding
    Birdeye Feb 2019 - Aug 2020
    Heading the Customer Success vertical for SMB globally.
  • Sare Group
    Agm
    Sare Group Jun 2018 - Jan 2019
  • Sare Group
    Senior Manager
    Sare Group Jul 2012 - May 2018
    Gurgaon, India
    A PAN India role, responsible for the Customer Service Contact Centre (Call & Email Helpdesk) and Company’s Escalation Desk (Legal and escalations from all platforms – social media and associations). Role interacts with key internal stakeholders including the Managing director, Executive committee and customers globally.
  • Authbridge
    Manager
    Authbridge Jan 2008 - Jun 2012
    Gurgaon, India
    - Dual Role of Operations (HR Ops & Back ground verification/ Due Diligence) and the Training Academy businesses (L&D via a consultative approach). - The role included Strategy, Planning, Execution, Management of Team, Clients and Business cost centre, with a team of 100 + members, contractual employees and a client list of over 200 companies across various industries.- Set-up & Managed the Exit Interview Process for a Business vertical of Deloitte. - Additionally, continued to manage the Design (conversion) Business for GAP (USA), acquired by Authbridge from CoreBPO.
  • Corebpo
    Am
    Corebpo May 2007 - Dec 2007
    Managing the Gap Technical Design conversion process for all brands.Additionally, participated in Training and HR initiatives.
  • Holistic Training Solutions
    Consultant
    Holistic Training Solutions Dec 2006 - May 2007
    TNA, Design & Deliver Training programs for various Corporates across India & Industries
  • Career Cruise
    Consultant
    Career Cruise Dec 2005 - Dec 2006
    TNA, Design & Deliver Training programs for various Corporates across India & Industries
  • Vanguard Info
    Tl
    Vanguard Info Feb 2005 - Jul 2005
    A dual role of leading an Ops team and training across teams.
  • Niit Smartserve
    Tl
    Niit Smartserve Aug 2003 - Dec 2004
    Exposure to US, UK & Australia - clients, customers and projects!Operations, foray into Business Development and continued with Training in Soft Skills, Voice & Accent and Product.Responsible for creating a monthly performance review tool for the organization
  • Exl Services
    Tm
    Exl Services Nov 2001 - Aug 2003
    Multi-skilled in customer Service, Collections and Training.
  • Prachee Arts And Craft
    Customer Coordinator
    Prachee Arts And Craft Apr 2000 - Oct 2001
    Prachee Arts and Craft is a garment manufacturer catering to both local and global clients. Role - Coordinating between client and in-house sampling and production departments, and ensuring delivery as per quality standards and timelines.

Ishita Chopra Skills

Team Management Talent Management Crm Business Development Training Human Resources Management Employee Engagement Performance Management Leadership Vendor Management Recruiting Customer Relationship Management Employee Relations Project Planning Business Strategy Bpo Personnel Management Outsourcing Interviews Screening Hr Consulting Hr Policies Organizational Development Performance Appraisal Mis Project Management Service Delivery Social Media Operations Management Corporate Communications Web Content Writing Writing Creative Writing Customer Service People Management People Development Customer Service Management Communication Service Delivery Management Hr Operations Email Management Customer Escalation Management Escalation Resolution Customer Success Retention Software As A Service Microsoft Office Talent Acquisition Sourcing Benefits Negotiation Recruitments Microsoft Word Microsoft Powerpoint Strategic Planning Presentation Skills Content Strategy Microsoft Excel Start Ups Sales Marketing Entrepreneurship Venture Capital Investments Business Analysis Valuation Financial Markets Financial Analysis Research Public Speaking Problem Solving Time Management Team Leadership Negotiation Presentations English Hindi Social Media Marketing Search Engine Optimization Strategy Multitasking Customer Acquisition Customer Focused Service Client Relations Client Services Financial Services Content Management Content Development Digital Marketing Coworking Business Innovation Business Insights Team Building Incubators

Ishita Chopra Education Details

Frequently Asked Questions about Ishita Chopra

What company does Ishita Chopra work for?

Ishita Chopra works for Wri India

What is Ishita Chopra's role at the current company?

Ishita Chopra's current role is OBM | Customer Success & Service | Content Creator | Writer | Published Author & Blogger | Tarot & Numerology.

What is Ishita Chopra's email address?

Ishita Chopra's email address is is****@****ail.com

What schools did Ishita Chopra attend?

Ishita Chopra attended Amity Business School, Annamalai University, Amity International School, University, Indira Gandhi National Open University.

What are some of Ishita Chopra's interests?

Ishita Chopra has interest in Children, Economic Empowerment, Education, Environment, Animal Welfare.

What skills is Ishita Chopra known for?

Ishita Chopra has skills like Team Management, Talent Management, Crm, Business Development, Training, Human Resources, Management, Employee Engagement, Performance Management, Leadership, Vendor Management, Recruiting.

Who are Ishita Chopra's colleagues?

Ishita Chopra's colleagues are Varun Agarwal, Mandeep Bhatia, Kowsalya Ganesan, Mirza Firoz Beg, Sandeep Paul, Kinnari Sangani, Dr. Ruchika Singh.

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