Experienced and results-driven professional in the travel and tourism industry with a strong background as a Senior Team Leader, Sales Consultant, Sales and Service Agent, and Customer Service Agent. Proven expertise in leading tears, optimizing sales strategies, and delivering exceptional customer service. Skilled in managing travel itineraries, coordinating tours, and negotiating with vendors using CRM systems, Genesis like Ratehawk, TBO, Withenearth, and Fly week. Adept at generating leads, building key customer relationships, and providing tailored travel solutions. Proficient in handling high-volume customer interactions, resolving inquiries, and improving client satisfaction. Passionate about enhancing client experiences and achieving targets through strategic leadership and customer-focused approaches