Islam Samir Email & Phone Number

Giza, Eg

Al Jizah, Egypt

• Responsible for performing DTs matching with agreed plans that fulfill project purpose and requirements.• Responsible for integration of new nodes as IMS, MSCs,IPSTPs,MGWs.. etc.• Responsible for nodes expansion to guarantee capacity targets.• Responsible for SW upgrades for CS and IMS nodes.• Integration and testing of interconnecting routes and signaling links with other operators.• Responsible for making LLDs and HLDs for new nodes and services.• Responsible for introducing new services and solutions.

Cairo, Egypt

• Supervision of voice core domain and services across CS and IMS Core networks to guarantee high level of availability, reliability, and efficiency.• Supervising Huawei and Ericsson managed services teams to achieve assigned targets within agreed SLAs.• Supervise core network support function, SW upgrades, CSR handling withvendor and applying of remedies and permanent fixes.• Supervise Core network configuration function, optimization actions, new feature’s introduction, new products, and services launching.• implementation procedures and roaming definitions

Cairo, Egypt

• Troubleshooting and handling cases received from SOC, 1st line BO and performance teams.• Implement and execute major changes in MW on all CS and IMS nodes.• Responsible for SW upgrade projects on MSCs,MGWs, IPSTPs and IMS nodes.• Follow up with Ericsson global support team on running CSRs.• Dealing with multiple teams as roaming, core NW configuration, design,planning, and mediation teams to discuss and handle some issues and cases

Giza, Al Jizah, Egypt

-Good knowledge with AXE Hardware [APZ 212 50 /APZ 212 60/APZ 214 03/APG40, APG43, Blade Cluster].-Ericsson good experience in MSCs-MSC Blade Cluster–MGW–FNR-STP-HLR.-Good knowledge with core software application including all CS/IMS CORE components.-Analyze network KPI reports of core system elements on daily/weekly basis & thereby take preventive actions.-Routing table analysis, B-Number Analysis.-Hardware and Software fault problem resolution with Regular Core & Service nodes health checkup and node backup.-Follow Fault Problem, Change, Network Performance, Preventive Maintenance Processes.-Troubleshooting day to day network problems and customer experience complains.-APG 40/43 Hardware and software troubleshooting handling and change.-MOSHELL experience in configuration and troubleshooting.-Troubleshooting global 2G/3G network problems end to end.-Traces analysis and end to end Core network problem investigations using tracing tool (Anritsu).-Manage and handle trouble tickets assigned by different teams and confirm normal operation with requester.-Good Experience in Signaling (MTP/SCCP/ISUP/MAP/BICC/GCP).-Good Knowledge in Core STS Network Performance Measurements & Analysis.-Good knowledge in IMS signaling (Diameter, SIP, Megaco).-Good knowledge and experience with IMS Nodes Backup, alarm, operation handling and node troubleshooting, health-check, KPIS monitoring and troubleshooting for below nodes: HSS/TSP/NSP MTAS/CSCF over TSP/BSP SBG over IS platform UPG over BSP EME over on HP Hardware IPWORKS (AAA, ENUM, DNS) DSC over BSP-Good experience in Linux and Bash scripting.-Knowledge of Mobile Telecoms networks covering GSM, GPRS, CDMA, UMTS, EDGE, IMS and LTE.-Provisioning activities on CS Core Nodes (HLR-AUC-FNR) and Data Base Audit Activities (HLR-FNR-AUC Audits).

Giza Governorate, Egypt

- Develop Incident Management Process to assure all stakeholders involved areaware of their responsibilities and tasks in Incident Management process.- Act as single point of contact for both customer and MS Provider seniormanagement and other agreed stakeholders- Assure that service and resource restoration delivery is achieved within agreedSLA’s for Critical and Emergency Incidents- Liaise with Back Office and third line customer support of Vendor and 3rdParties to ensure the fastest possible resolution to incidents while capturingnecessary data for root cause analysis.- Submit Incident Reports of every incident to top management.- Review incident to trace the root cause and prevent re-occurrence.

Giza, Al Jizah, Egypt

- Manage all team members , Make Audit tasks on all shift members.- Responsible for work flow & delivery of all members In front of NOC management.- Support all team members by technical advices.- Responsible for dealing with customer requests & complaints till be performedquickly and professionally- Responsible for adjusting members KPIs and enhancing SLA for tasks , requests and TTs.

Smart Village

Core and RAN Performance Monitoring Engineer L1 of"Ericsson-Etisalat NOC"- Monitor the 2G, 3G, 4G and Transmission network KPI’s and Analyze them incase of any degradation or abnormality found for Ericsson , ZTE & Huawei(BSCs, RNCs, BTSs, NodeBs & enodeBs).- Monitor CS, UDM and IMS nodes KPIs.- Monitor charging and EPC nodes. KPIs- Monitor VAS nodes and services.

Engineer’S Degree, Communication& Electronics, Good

Activities and Societies: president of the student's union at the engineering faculty of Helwan university for 3 years ( 2013 – 2014 –.

Master Of Business Administration - Mba, Business Administration And Management, General, Excellent

Activities and Societies: marketing, sales , Investment and financial studies.