Results-driven professional with extensive experience in technical support, client relations, product service, and business analysis. Adept at project management, troubleshooting complex issues, implementing effective solutions, and enhancing customer satisfaction. Demonstrated ability to manage projects, optimize workflows, and deliver high-impact results in fast-paced environments. Proven track record of leveraging technical expertise and strong communication skills to drive operational excellence and support strategic objectives. Comes with a strong independent streak, boldest of dreamers and the bitterest of pessimists, I have worked in various roles where there is a need to collaborate closely with people, developing concepts, smooth supervising of operations, manage and support huge and complex messaging traffic all over the world of one of the largest enterprise software provider on communication CPaaS platform, fundraising for some of the highest profile, blue-chip global NGOs across Asia. Paradoxically I also went deep and builds more character around April 2018 where.. lets just say that some moviegoers had tasted my accidentally burnt popcorns whilst watching the premier of Avengers: Infinity War. eh heavy stocktaking duties? Been there, done that, kids.
