Sohail Khan Email & Phone Number

Karachi, Pakistan

- Manage information technology and computer systems and IT support - Ensure security of data, network access and backup systems- Plan, organize, control and evaluate IT and electronic data operations- Design, develop, implement and coordinate systems, policies and procedures- Act in alignment with user needs and system functionality to contribute to organizational policy- Identify problematic areas and implement strategic solutions in time- Identifying and acting on opportunities to improve and update software and systems- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages

Karachi, Pakistan

Based in head office a key position in IT with core job to manage, control, maintain and evaluate the operations of information systems and responsible for Smooth IT operations; Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirementsIT infrastructure and ManagementKey Achievements:• Effectively organized the company’s IT department. • Developed/design and maintain Company website.• Develop and activate Online service for Existing Customer • In house activation Email Marketing and Manage digital Campaigns• Optimized Data Center operations and develop IT SOPs with 99.9% upto time services delivery Include Network Operations, Back office Operations. Web Services.• Restructure IT support with Incident management and system support issues.• Deployed and customized open source CRM/HRM portal and other Vendor Software.• Play key techno functional role between Vendor and business user.• Rearranged/negotiate with SLAs vendors on win; win; terms• Deployed BCP/DRP Hot site with minimum budget.• Provide IT awareness training/guidelines.• Increase ROI on IT • Minimize the IT Audit Observation and Compliance Operations as per industry best practices.

Network & Server Operations• Managing and maintaining operations for smooth running of IT Infrastructure i.e. ISA Server, Exchange Server, File Server, Internet VPNs with IT dept Team.• Assist IT Manager for Installation, configuration and upgrades • Implement SOPs as per the company policies • Backup of Mail server and user data • Contact with vendors and service provider and follow up repair and maintenance task. • Trouble shoot DR site Links • Remote Server Administrator• Provide guidance to junior support person for desktop, system, Networks support to rectify daily issues. • Keep Update on server and ensure timely maintenance IT EquipmentERP's & DB Administration (Sidat Hyder and Softtech Systems)• Daily check and make sure the system is up and running, • Schedule Database backup• Maintain Application and Databases Backups. • Maintain D.R Site is updated and running live ERP applications. • Restoration of Backups as per requirement.• Date Base and Application Server maintenance as required.• Coordinate with Sidat team & facilitate them as required resources for live updates on ERP system.• Report Live Applications status to IT head on daily basis.Website POAMCL• Maintain website of POAMCL.• Content Management• Optimization, Daily Security checks and updates website.• Maintain Control panel.• Email management Designing• Design Job Newsletter of POAMC on monthly basis.• Design Complete Annual and quarterly Accounts book.• Designing different Jobs In-house products like Lucky Draw Coupons, Cards, logo, board meeting tabs, and different jobs as and when required. IT Billing & Procurement• Process IT Bills, Approvals,• Keep the track of all payments bill and recurring bill of IT to maintain IT Services.• Take updates about the Follow-up calls, vendor dealing. Settlements from junior and rectify the issue if occurred. Keep Update IT Inventory

Established an IT Infrastructure to support the business processes.Configure, installing, Implement internet server, web server, Database ServerDeveloped and design website using php and mySql. Evaluate user needs and ensure the smooth running of all systems Provide users with appropriate support and advice Deployed software vendor UpdatesTake backups of databases, emails and all important data.

Provided Desktop Support. Update Complete Website Design web Graphics Networking /Hardware Trouble Shooting on 24 nodes network. Installing Software etc. ` Back UP CD’s, Web Site data, All scanned ICHR-work Portfolio Pictures, etc.

Bsit, Information Technology

Activities and Societies: programming competitions, Social Activities, Games

Certificate Course, Ccna And Mcse

Activities and Societies: resolving complex network/System Administration queries

Diploma In Information Technology