Israa Fahmy Email & Phone Number

Auckland, New Zealand

Responsible for the relationship between Watercare and some of the major developers across Auckland and manage Watercare's engagement on large-scale developments. This is a key facilitation role between Watercare and external parties involved in residential and commercial land development. These developments are high profile and have significant infrastructure consequences for Watercare and greater Auckland.I manage Watercare's engagement on large-scale development activities. This includes… Show more Responsible for the relationship between Watercare and some of the major developers across Auckland and manage Watercare's engagement on large-scale developments. This is a key facilitation role between Watercare and external parties involved in residential and commercial land development. These developments are high profile and have significant infrastructure consequences for Watercare and greater Auckland.I manage Watercare's engagement on large-scale development activities. This includes coordinating inputs from various departments within Watercare throughout all stages of the development from development planning through to implementation. The role also entails coordinating with Auckland Council and CCOs on engagement on key developments and with major developers. Show less

United Arab Emirates

- Primary relationship owner of public and private sector clients, responsible for the servicing of verification services portfolio of key business clients on daily basis.- Educating clients on services, as well as ensuring all client demands are fulfilled.- Provides timely response and resolution of client inquiries.- Conducting periodical meetings with key accounts to maintains strong customer relationships. Drives growth of demand for existing accounts, as well as partnering with… Show more - Primary relationship owner of public and private sector clients, responsible for the servicing of verification services portfolio of key business clients on daily basis.- Educating clients on services, as well as ensuring all client demands are fulfilled.- Provides timely response and resolution of client inquiries.- Conducting periodical meetings with key accounts to maintains strong customer relationships. Drives growth of demand for existing accounts, as well as partnering with account managers in development of new business initiatives.- Coordinating operations team to ensure timely delivery of verification reports.- Identifies client’s satisfaction issues, manages client expectations and develops plans to exceed their needs.- Writes clients’ contact reports; reviews important developments with relevant account executives and Client Relationships Director. - Weekly and monthly reporting to Client Relationships Director.- Prepares customer invoicing for assigned accounts on monthly basis. Show less

United Arab Emirates

- Liaising and networking with a range of stakeholders including colleagues, suppliers and partner organizations.- Identifying opportunities, producing high quality leads and booking appointments for the account managers to handle.- Maintaining and updating customer databases.- Proactively follow up leads generated from account managers.- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.- Assisting sales managers… Show more - Liaising and networking with a range of stakeholders including colleagues, suppliers and partner organizations.- Identifying opportunities, producing high quality leads and booking appointments for the account managers to handle.- Maintaining and updating customer databases.- Proactively follow up leads generated from account managers.- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.- Assisting sales managers in coordinating various market research, sales proposals, sales appointments and other related activities in the Sales, Marketing and Communications Department.- Respond quickly and efficiently to all incoming sales inquiries by phone, fax, email.- Assisting Marketing Manager in coordinating various integrated communication and marketing activities.- Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives.- Planning and organizing promotional presentations and updating calendars.- Developing standardized presentations, sales scripts, proposals. - Writing and maintaining content and providing monthly updates to company website.- Managing the company’s social media pages. - Implementing project management system for documenting and tracking activities. Show less

United Arab Emirates

- Updated customer's files.- Called clients for updating data.- Gave an introduction about new services offered by the bank to current clients.- Helped the customer service team in their daily work.

United Arab Emirates

- Prepared sales bags for new clients.- Gave a brief introduction about DHCC to new clients.- Took the new clients and visitors in bus tour inside DHCC.- Organized school tours to DHCC.- Helped the sales team in their daily bases work.

United Arab Emirates

- Participated in Arab Health Conference 2009, which is the world’s largest and most comprehensive conferences program, as a marketing executive for Dubai Health Care City.- Worked on the market intelligence program of Dubai Health Care City, by gathering information about all the exhibitors from 59 countries, who showcased their products and services. Sorted the data to compare between the health industry in UAE, Middle East and Europe.

United Arab Emirates

- Received clients' requests, and prepared the initial work sheets, in order to transfer it to production team.- Contacted customers to build their loyalty.

Child Nutrition And Cooking Certificate

Food Sustainability, Mindful Eating, And Healthy Cooking

Bachelor Of Business Administration (Bba), Marketing