Gareth Thomas Email & Phone Number

Specializing in cloud security

Auckland, Auckland, New Zealand

Auckland, New Zealand

A return to the operations team to focus on infrastructure security and project escalations. I've designed and implemented multiple Microsoft security and identity solutions (including server and AD hardening), and I'm accustomed to CIS and Microsoft frameworks surrounding cloud, server, privileged identity, and mail security.Aside from design and.

Auckland, New Zealand

Watercare's Strategic Transformation is a cross-functional programme aiming to provide value not just in IT Systems, but our ways of working, and our customers and community. I bring my intimate knowledge of Watercare's systems and policies to provide technical leadership and consultation across the programme. I work closely with architects and other.

Auckland, New Zealand

New role / promotion created to reflect change in scope.This role places a heavy emphasis on projects, security,continuous improvement, and technical evaluation of new solutions. I'm also the go-to for high impact / visibility incidents and requests, and the technical lead for our Azure, Azure AD, and Office 365 cloud presence, Exchange, FIM, PowerShell.

Auckland, New Zealand

Project and support role with multi-disciplined responsibilities:Project technical lead, designer, implementer, some costings based on NPV3rd level incidents and service requests across the Microsoft stackPowerShell lead - complex and simple scriptsProblem managementDesktop and server security hardeningI've been involved in multiple projects as an.

Client-focused role spanning multiple technologies.Expanded technical scope. Team primary resource for Active Directory/DHCP/DNS/DFS/Group Policy/PKI/file server technologies.Other technologies supported include:Cluster serversDesktops (L2/3)Server operating systemsPatchingPrintersBackups - ARCServe, CommVault, NetBackupVMwareCitrixExchange.

Auckland, New Zealand

Technology-focused role on the following technologies: - Active Directory- Group Policy- DNS- DHCP- File Servers- DFS-R / DFS-NTasks related to this support included:- L2/L3 incident resolution- Incident prevention- Event reduction- Problem management- Implementing service requests- Design review- Project resource- Writing/reviewing documentation on.

Auckland, New Zealand

After hours L1 & L2 outsourced IT Service Desk to various medium enterprise, large corporate, and Government departments. Owing to the technical nature of the desk, I had to call upon my problem-solving skills, persistence and patience all whilst adhering to SLAs and ensuring internal metrics (e.g. call answer times) remained above expected standards.I.

Christchurch, New Zealand

First level telecommunications helpdesk and incident management.This role gave me significant exposure to multiple industries, internal and external stakeholders, and the critical value of ICT as it relates to business outcomes.My time management and customer service skillset were honed in this fast-paced and dynamic role. I also first encountered ITIL.

Bachelor Of Business, Business

Diploma In Computer Systems And Network Administration