Israr Shaikh Email & Phone Number

Vadgaon Maval

Pune, Maharashtra, India

 Leading food vertical Pune & Rest of Maharashtra  Designed feeder network for the region to meet best in class TAT and with lean costing to support network expansion.  Build a quality team for standardization of work.  Cost Optimization through vendor negotiations and contracts, increasing vehicle utilization. Defining, building, and executing the delivery process for large packages from delivery station to customer address through delivery vans engaged with multiple vendors.

Pune, Rest Of Maharashtra & Goa

 Leading First mile, Last mile, & Returns operations for 30 hubs across Rest of Maharashtra & Goa  Started from 1 hub in the state to reach 30 hubs in 1.8 years Effectively leading a team of approx. 200 people which includes Cluster managers, Hub managers, Team leaders, Process executives, and Field executives Sourcing of Warehouse / Vehicle vendors / Internet providers / Entire hub infra Customer centric approach for deliveries across states mainly focus on Delivery % and lower RTO % Cost centric approach with alignment and utilization of Vehicles and employees  Coordination with Stakeholders for smooth operations both inbound and outbound Finding a problem statement and giving solutions in coordination with Management  Contract and operation management of delivery vehicle fleet across ROMH Strategizing the operations as per the AOP given by the center team Addressing operational issues arising on ground to giving solutions to the team

Pune/Pimpri-Chinchwad Area

 Sourcing of Warehouse / Vehicle vendors / Internet providers / Entire hub infra Managing the overall Seller and Vehicle Pickup Operations. (First Mile and Last Mile) Defining, building, and executing the delivery process from Warehouse/HUB to end-user customers (B2B) Handling 3000+ pickups every day, approx. 5-ton weight  Coordination with Stakeholders for smooth operations both inbound and outbound  Optimizing the cost by effectively planning the operations and implementing new initiatives Closely working with different stake holders & teams, ie Zonal, Line haul, HR, IT, Finance, Resource, PQT, Security, 3Pl, and Vehicle vendors, to ensure smooth expansion & hub operations

Pune/Pimpri-Chinchwad Area

 Responsible for managing day to day operations of West DC’s, for 6 Large & 3 Small Product ( LMD ) Branches Responsible for reviewing Day to Day activities & Delivery performance.  Responsible for briefing and percolating updates down the line, from Top Level Mgmt. as and when needed. Responsible for Controlling on Inventory & Attrition for zone. Assists to the Associate Director in reviewing & planning elements of the operation. Includes collating & analyzing information, creation of realistic & workable plans  Responsible for Vendor identification and Cost negotiations with vendors for execution of service. Responsible for providing managerial solutions and warranty decisions on critical challenges.  Proper follow up of SOP in all branches. Preparing and collating daily reports for the Zone. Responsible Taking corrective actions based on the reports for Performance growth.

Pune, Maharashtra, India

 Handling Operations of Pune comprising of 7 branches Handling deliveries In 1st run  All load in scan & sorting & aligning staff accordingly for 1st & 2nd run Regular checks for standard daily delivery & updation percentage Finding new ways & planning for increasing delivery % for better service  Arranging vehicles for pickups & deliveries in coordination with the transport executives Handling customer Queries related to deliveries & Pickups Checking of all reports & maintaining defined norms Cost monitoring & control Weekly & monthly review of staff for better coordination & understanding Utilization of Staff for increasing delivery % & improving service Cost monitoring & control

Pune, Maharashtra, India

 Maintaining work flow form warehouse end Handling Packages dispatch from warehouse ensuring FIFO Taking care of customer care emails regarding order status Coordinating with various departments for efficient workflow Coordinating with Courier partners & tracking shipments Order Follow up containing FirstCry Product and Status Reporting Making MIS Report Maintaining records of pending and resolving issues per day Handling a Team of more than 10 members