Emea Client Management Community And Profession Leader, Tls
Current
Jan 2024 - Present
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Stuart Kent Email & Phone Number
EMEA Client Management Community and Profession Leader, TLS
at
IBM
1 work email found
@uk.ibm.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
EMEA Client Management Community and Profession Leader, TLS
Location
Greater Portsmouth Area, United Kingdom, United Kingdom
Company size
Who is Stuart Kent? Overview
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Quick answer
Stuart Kent is listed as EMEA Client Management Community and Profession Leader, TLS at IBM, a company with 512090 employees, based in Greater Portsmouth Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at uk.ibm.com and a matched LinkedIn profile for Stuart Kent.
Stuart Kent previously worked as Service Management Subject Matter Expert at Ibm and UKI ATM Delivery Project Executive, Technical Support Services at Ibm. Stuart Kent holds Bachelor Of Arts (Ba) Business Management, Business Management from Newcastle University.
Company email context
Email format at IBM
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{first}.{last}@uk.ibm.com
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AeroLeads found 1 current-domain work email signal for Stuart Kent. Compare company email patterns before reaching out.
Profile bio
About Stuart Kent
I am a qualified ITIL Service Manager (v2 Manager Distinction, v3 Expert) with a passion for excellent client service and dedication to leveraging the capability of IBM to our people. I joined IBM in 1999 where I have specialised in large client outsourcing deals. I have been a member of the GTS Top Talent community and programme since it's inception (renewed annually) and am currently a Line Manager and Unit owner within our Service Management competency. I strongly value building organisation capability and personal effectiveness and structure and have my own models that have been successfully deployed. I have also specialised in building effective client relationships, devising a values and emotion based way of measuring satisfaction.I began life in IBM as a programmer in Application Services, learning the software release and project lifecycles, developing an information management solution that was accepted onto IBM's Intellectual Capital Management repository. Subsequently I have moved into Service Management where I have developed a reputation as a leading expert in our UK Service Management practice, establishing Service Improvement Programmes on several accounts having performed structured reviews of their capability.I have created, in its entirety, a Personal Effectiveness programme to help our community grow their 'Emotional Equipment' to be effective in the modern world, particularly as Emotional Intelligence is so prevalent in personal success. My programme includes self-written webinars, podcasts, personal studies and a library of information from celebrated works on Emotional Intelligence, Habits of Effective People, Self-Deception and so on.
Current workplace
Stuart Kent's current company
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Ibm
6 roles
Stuart Kent work experience
A career timeline built from the work history available for this profile.
Service Management Subject Matter Expert
I am a Service Management SME within the UKI portfolio, having lead several process discipline areas including Incident, Problem, Change and Service Level Management. I also have lead contracts in the UK as Service Manager and Lead Service Manager. I regularly perform expert reviews on contracts to help identify areas for improvement, constructing Service.
Uki Atm Delivery Project Executive, Technical Support Services
Ibm
I am the DPE for TSS UKI's ATM support business, leading delivery of support to 2 major banks. I am working primarily on the commercial and cost management for delivery, as well as business development expansion of our offering and portfolio.
Mar 2014 - Jan 2024
Uki Service Management Competency Leader
I head up the Service Management Competency and organisation for IBM UK and Ireland, responsible for all aspects of Service Management and performance of Account Health delivery across our contracts. This also includes being a 2nd Line Manager for specific functions within Service Management.
Oct 2012 - Feb 2014
Uki Service Level Management Lead And Unit People Manager
I am responsible of the end-to-end management (regardless of geography) for UKI accounts of Service Level Management and SLA performance to country targets. This includes Unit Management of HR People Duties for my team.
Mar 2011 - Oct 2012
Application Maintenance And Development Programmer
I was a programmer for a large Energy Company contract based on the South Coast, managing COBOL programmes and JCL scheduling for the business area of service orders (engineer appointments). Through this I also lead the Production Support team for callout on issues relating to the batch schedules.
Nov 1999 - Jan 2002
Team & coworkers
Colleagues at IBM
Other employees you can reach at ibm.com. View company contacts for 512090 employees →
AE
Angelito Espiritu
Colleague at IbmCalabarzon, Philippines, Philippines
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LO
Luis Onu
Colleague at IbmProvincia De Santiago, Santiago Metropolitan Region, Chile, Chile
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JG
Jason Gao
Colleague at IbmBeijing, Beijing, China, China
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II
Irene Izal Montorio
Colleague at IbmGreater Madrid Metropolitan Area, Spain
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JG
James Guilmartin
Colleague at IbmIreland, Ireland
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RM
Ronaldo Mendes
Colleague at IbmGreater São Paulo Area, Brazil
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AK
Anil Kumar
Colleague at IbmBengaluru, Karnataka, India, India
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AS
Aman Sen
Colleague at IbmMumbai, Maharashtra, India, India
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RK
Rashmi Kottalagi
Colleague at IbmGreater Sacramento, United States
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GN
Gael Najera
Colleague at IbmLongmont, Colorado, United States, United States
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Angelito Espiritu
Colleague at IbmCalabarzon, Philippines, Philippines
View →
LO
Luis Onu
Colleague at IbmProvincia De Santiago, Santiago Metropolitan Region, Chile, Chile
View →
JG
Jason Gao
Colleague at IbmBeijing, Beijing, China, China
View →
II
Irene Izal Montorio
Colleague at IbmGreater Madrid Metropolitan Area, Spain
View →
JG
James Guilmartin
Colleague at IbmIreland, Ireland
View →
RM
Ronaldo Mendes
Colleague at IbmGreater São Paulo Area, Brazil
View →
AK
Anil Kumar
Colleague at IbmBengaluru, Karnataka, India, India
View →
AS
Aman Sen
Colleague at IbmMumbai, Maharashtra, India, India
View →
RK
Rashmi Kottalagi
Colleague at IbmGreater Sacramento, United States
View →
GN
Gael Najera
Colleague at IbmLongmont, Colorado, United States, United States
View →
2 education records
Stuart Kent education
Bachelor Of Arts (Ba) Business Management, Business Management
A Levels, Business Management, Computing, Mathematics
Selby College
FAQ
Frequently asked questions about Stuart Kent
Quick answers generated from the profile data available on this page.
What company does Stuart Kent work for?
Stuart Kent works for IBM.
What is Stuart Kent's role at IBM?
Stuart Kent is listed as EMEA Client Management Community and Profession Leader, TLS at IBM.
What is Stuart Kent's email address?
AeroLeads has found 1 work email signal at @uk.ibm.com for Stuart Kent at IBM.
Where is Stuart Kent based?
Stuart Kent is based in Greater Portsmouth Area, United Kingdom, United Kingdom while working with IBM.
What companies has Stuart Kent worked for?
Stuart Kent has worked for Ibm.
Who are Stuart Kent's colleagues at IBM?
Stuart Kent's colleagues at IBM include Angelito Espiritu, Luis Onu, Jason Gao, Irene Izal Montorio, and James Guilmartin.
How can I contact Stuart Kent?
You can use AeroLeads to view verified contact signals for Stuart Kent at IBM, including work email, phone, and LinkedIn data when available.
What schools did Stuart Kent attend?
Stuart Kent holds Bachelor Of Arts (Ba) Business Management, Business Management from Newcastle University.
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