Itamar Levy Email & Phone Number

• Achieved up to 15% increase in effectiveness across the customer service department measured by the number of successful calls. (KPI'S)
• Analyzing workflows, leading to Optimized efficiency, process improvement and system enhancements in multi-disciplinary teams.
• Supported the development of customer service and operations strategy, setting priorities and executing operational plans while serving as the Project Manager.
• Communicate client’s business requirements by constructing easy-to-understand data visualization

• Responsible for "Purchasing and Logistics" of the Student Union
• Manage an Annual Budget of 1 Milion NIS
• Manage Team and Challenging Projects Alongside a Process of Branding Strategy Formation and Plan for All Kinds of Events with the Society and Student
• Manage the Media of Student Union

Ashdod

• Planning Supervision and Control of the Operation of the unloading and loading of containers in the Port
• Improving work processes and meeting targets, load regulation and process control under real-time constraints
• Coordination and Management of External Agents such as Ship agents,Customs Broking and Government agencies

Engineer’S Degree, Engineering/Industrial Management

Business Analyst Course (210 Hours)

SQL server, Power BI, Advence Excel, Data visualization, DWH, SSIS, SSAS+TABULAR MODEL

Bachelor Of Applied Science - Basc, Statistics

Final project during "ERASMUS+" (Student exchange) program for one semester as a Research Assistant