Senior Application Engineer
Current● Main technical POC for our partners and customers worldwide● Conduct effective collaboration among all departments, including R&D, Sales, and Microbiology● Developed tailor-made solutions for our customers, in the presale and onboarding stages● Guide & Support customers in their adoption phase, was able to increase product engagement● Efficiently manage daily international calls and dozens of emails to provide timely and helpful information and solutions for our… Show more ● Main technical POC for our partners and customers worldwide● Conduct effective collaboration among all departments, including R&D, Sales, and Microbiology● Developed tailor-made solutions for our customers, in the presale and onboarding stages● Guide & Support customers in their adoption phase, was able to increase product engagement● Efficiently manage daily international calls and dozens of emails to provide timely and helpful information and solutions for our customers● Reduced the number of unnecessary emails with training & troubleshooting sessions for customers, and individuals across the organization. Show less