Itay Cohen Email & Phone Number

Toronto, ON, CA

International, Global, CA

• Ensuring client success and retention by delivering tailored solutions and fostering strong partnerships.
• Led strategic account management for key clients, driving retention, expansion, and upselling opportunities to increase recurring revenue.
• Developed and executed success plans, ensuring alignment between client goals and the deployment of SaaS solutions across ERP, PSA, MRP, SCM, CRM, HCM, and MAS platforms.
• Proactively managed client relationships, conducting regular check-ins and business reviews to ensure client satisfaction and identify growth opportunities.
• Collaborated with cross-functional teams (sales, marketing, technical) to resolve complex client issues, ensuring a seamless experience from onboarding to full solution integration.
• Provided tailored training and support, enabling clients to maximize product value, adopt new features, and optimize their use of SaaS tools for business growth.

International, Global, CA

• Driving growth and creating value through targeted outreach and strategic partnerships in the SaaS industry.
• Identified and pursued new business opportunities, developing and executing sales strategies that increased client acquisition and revenue growth for SaaS solutions.
• Developed targeted campaigns for various ERP, PSA, MRP, SCM, CRM, HCM, and MAS products, driving inbound and outbound lead generation.
• Managed relationships with key decision-makers and influencers within target accounts, positioning solutions that met client needs and maximized value.
• Responded to inbound leads with tailored presentations and proposals, ensuring a compelling pitch that highlighted product value and fit.
• Negotiated and closed deals, contributing directly to business growth by securing new clients and expanding revenue streams.

New York, US

• Specializing in lead generation and new business opportunities within the financial services industry.
• Developed and executed inbound and outbound sales strategies, resulting in a 30% increase in qualified leads for merchant services solutions.
• Identified and engaged target prospects through cold calling, email outreach, and social media campaigns, driving consistent lead flow and expanding the sales pipeline.
• Collaborated closely with sales and marketing teams to align lead generation efforts with business goals and optimize the lead-to-sale conversion process.
• Nurtured and qualified leads, ensuring smooth transitions to the sales team by identifying prospects’ needs and pain points.
• Generated detailed sales reports, providing actionable insights to senior leadership, improving sales tactics, and enhancing decision-making processes.

• Led cross-functional teams and managed logistics to ensure smooth and efficient production operations.
• Coordinated daily production activities, ensuring timely and seamless communication across departments, from directors and producers to technical teams.
• Led talent and crew scheduling, optimizing workflows to meet tight deadlines and keep production on track.
• Acted as the primary liaison between production teams, vendors, and stakeholders, ensuring clear communication and alignment with project goals.
• Managed on-set logistics, resolving challenges quickly to maintain smooth operations, especially in fast-paced, high-pressure environments.
• Supervised recruitment and coordination of talent, crew, and resources, ensuring projects adhered to timelines and budgets.