Ithallo Kahlyl Garcia Email & Phone Number

Brasil, Sc

As Unisul's HRBP, I serve as the main point of contact for all managers and the director for things pertaining to people management. I offer direction and advice on sensitive decision-making that has a significant influence on the Employer Brand and Employee Experience. I also oversee the implementation of HR projects and programs that strengthen the ecosystem culture inside the brand's.- Leadership Support;- Conducting Organizational Culture Strategies;- Change Management and… Show more As Unisul's HRBP, I serve as the main point of contact for all managers and the director for things pertaining to people management. I offer direction and advice on sensitive decision-making that has a significant influence on the Employer Brand and Employee Experience. I also oversee the implementation of HR projects and programs that strengthen the ecosystem culture inside the brand's.- Leadership Support;- Conducting Organizational Culture Strategies;- Change Management and Strategies;- Climate Research and Conflict Management;- Direction regarding Baseline Analysis;- Headcount and Team Growth Projection.- Analysis of Organizational Structure, Positions & Salaries;- Analysis of indicators related to Diversity and Inclusion;- HR KPI's and OKR's;- Onboarding and Ongoing Programs (Active Learning Methodologies);- Productivity/Performance Assessment and Engagement Programs;- Career Growth and Recognition Initiatives;- Talent Acquisition Strategies (ATS and CMS). Show less

Brasil

In addition to overseeing all team development activities with the goal of growing the company, I was in charge of the Engagement, Performance, and Learning Programs and led People Management initiatives to enhance communication with other areas.- Implementation of KPI's and OKR's;- Implementation of Career Plan;- Creation and Implementation of Performance Assessment;- Creation of Bonus and Engagement Campaigns- Implementation of Learning Methodologies- Conducting… Show more In addition to overseeing all team development activities with the goal of growing the company, I was in charge of the Engagement, Performance, and Learning Programs and led People Management initiatives to enhance communication with other areas.- Implementation of KPI's and OKR's;- Implementation of Career Plan;- Creation and Implementation of Performance Assessment;- Creation of Bonus and Engagement Campaigns- Implementation of Learning Methodologies- Conducting and Analysis Research of Climate, Culture and Learning Necessities- In-person and Remote Training and Development (Sync\Async)- Implementation of Mentoring and Succession Program- Leadership of Talent Retention Strategies- Interviews and Candidate Screening- Customer Journey Mapping- Structuring Sales Funnel and Leadscoring- Leadership Support with Follow Up and FeedbackI mapped the entire sales journey and service stages, typifying each moment of contact with the customer to create a 360º assessment with parameters so well defined that each person would know exactly what they needed to do to improve their performance and with that we would even achieve assess your level of engagement. Show less

Florianópolis, Santa Catarina, Brasil

As the main person in charge of all People management-related tasks in the Customer Relationship Department, I served as the focal point in coordination with the Director.I oversaw and directed all Employee Experience, Learning, and Engagement Programs to support the management of CS, Communities, Expansion, Implementation, and Consulting. Within this spectrum my main activities were:- Holding Meetings, 1:1 and Follow-Up's in with consultants- Programs for both synchronous and… Show more As the main person in charge of all People management-related tasks in the Customer Relationship Department, I served as the focal point in coordination with the Director.I oversaw and directed all Employee Experience, Learning, and Engagement Programs to support the management of CS, Communities, Expansion, Implementation, and Consulting. Within this spectrum my main activities were:- Holding Meetings, 1:1 and Follow-Up's in with consultants- Programs for both synchronous and asynchronous learning (LMS)- Talent Management and Retention Initiatives- Career and Succession Plan Implementation- Gamification and Active Learning Methodologies- Performance Evaluation and Assessment- Reports and Follows with Management (C-Level) - Manages Agile (Scrum) and Traditional (Waterfall) Projects - Analyzes KPIs and OKRs for decision making- Talent Acquisition Coordination (ATS)- Process and Customer Journey mapping- Creation of Engagement and Incentive ProgramsIn addition to standardizing onboarding and achieving 96% efficiency in half the time, I created and executed an 8-level gamified career path for outsourced consultants. Show less

Brasil

As a business partner in my approach offering advisory help to founders and owners, I oversaw the mentorship program, closed strategic agreements with universities to spread the tech/startup culture (rapid growth), and promoted inclusion and diversity policies. I also carried out Talent Acquisition initiatives, resulting in enhancements to the candidate experience and pipeline management throughout Latin America and Brazil.- 1:1 with leaders to map needs;- Hold periodic meetings… Show more As a business partner in my approach offering advisory help to founders and owners, I oversaw the mentorship program, closed strategic agreements with universities to spread the tech/startup culture (rapid growth), and promoted inclusion and diversity policies. I also carried out Talent Acquisition initiatives, resulting in enhancements to the candidate experience and pipeline management throughout Latin America and Brazil.- 1:1 with leaders to map needs;- Hold periodic meetings with the respective business and management units, providing guidance on HR issues.- Management of HR indicators and fostering action plans with the business.- Develop and drive initiatives according to the strategic needs of the business- Hold meetings and follow ups with specialist areas to improve processes and communication;;- Develop and implement solutions to organizational challenges;- Support the management of the performance evaluation cycle, feedback and recommend development actions;- Map talents, aiming at retention and preparation of succession plans;- Provide guidance and interpretation of HR policies linked to unions and CLT.- Action aimed at reducing legal risks and ensuring regulatory compliance. Show less

Florianópolis And Region

At this well-known social organization, I was mostly in charge of all the talent program projects. The program supports young professionals' entry into the workforce nationwide.- Created Synchronous and Asynchronous Learning Programs;- Conducted In-person and Remote Learning Modules;- Implemented Active Learning Methodologies;- Developed Mentoring Programs and Individual Performance Enhance;- Performed 1:1s and Feedback;- Promoted engagement actions on sensitive… Show more At this well-known social organization, I was mostly in charge of all the talent program projects. The program supports young professionals' entry into the workforce nationwide.- Created Synchronous and Asynchronous Learning Programs;- Conducted In-person and Remote Learning Modules;- Implemented Active Learning Methodologies;- Developed Mentoring Programs and Individual Performance Enhance;- Performed 1:1s and Feedback;- Promoted engagement actions on sensitive topics;- Sourcing, Hunting and Recruitment; (Linkedin Recruiter);- Screening interview focusing on a positive candidate experience;- Facilitated workshops for young talents and early stage professionals;- Monthly report to board and management;The performance evaluation technique that I designed as a whole resulted in a 50% improvement in partner and youth participant satisfaction. Show less

Florianópolis

- Talent Acquisition: Planned, Executed, and Coordinated Open Position Sourcing, Hunting, and Recruiting, with employer branding activities and an emphasis on a good applicant experience. In addition to developing employment strategies and forecasting future requirements.- Mentoring Program: I designed a tailored approach for the organization to support junior professionals in their growth and development. In addition to prioritizing the client experience, an innovation in the Learning… Show more - Talent Acquisition: Planned, Executed, and Coordinated Open Position Sourcing, Hunting, and Recruiting, with employer branding activities and an emphasis on a good applicant experience. In addition to developing employment strategies and forecasting future requirements.- Mentoring Program: I designed a tailored approach for the organization to support junior professionals in their growth and development. In addition to prioritizing the client experience, an innovation in the Learning Methodology.- Integration Program: I established, every 15 and 30 days, individual and collective meetings to improve collaboration and team performance through personalized activities, empowering each person with structured feedback, 1:1, monitoring delivery and providing opportunities for growth, while always focusing on improving NPS.- Instructional Design: Realigned course materials to improve customer experience, prioritized customer satisfaction through educational content enhanced with Active Learning Methodology, and developed educational materials, interactive exercises, and team building dynamics to encourage a collaborative work environment.- People Operations: Oversaw the Payroll Activities, Electronic Time Checking, the request and checking of Hiring Documents, the scheduling of admission and dismissal tests, and the computation of termination.- Organization Culture Ambassador: Externally represented the organization as a Lecturer and Workshop Facilitator on talent development strategies and best practices.- Budget Management: Coordinated the acquisition of supplies for the implementation and assessment of specialized weekly group dynamics for technical and human skill development. Show less

Santa Catarina, Brasil

Chain of shoe stores with more than 20 years of existence and more than 20 stores in the state.- Values and Culture Ambassador: I served in this capacity by visiting all stores across the chain, monitoring daily activities, and carrying out alignments with leaders, managers, and other employees to resolve conflicts, find solutions, and assist in decision-making, providing feedback, and developing personalized management strategies.- Talent Acquisition: Planned and directed… Show more Chain of shoe stores with more than 20 years of existence and more than 20 stores in the state.- Values and Culture Ambassador: I served in this capacity by visiting all stores across the chain, monitoring daily activities, and carrying out alignments with leaders, managers, and other employees to resolve conflicts, find solutions, and assist in decision-making, providing feedback, and developing personalized management strategies.- Talent Acquisition: Planned and directed Sourcing, Hunting, and Recruiting to fill available roles, with an emphasis on employer branding and a good applicant experience. In addition to developing employment strategies and forecasting future requirements.- Active and Corporate Learning Methodologies: Created, developed, and delivered Training Programs to satisfy the needs of workers, units, and the firm as a whole. (Sales, Customer Service, Cashier, Financial Management, Onboarding, and so forth.)- People Management: Led the implementation of 1:1, Feedback, PDI, and Performance Assessment procedures, including the creation of manuals, policies, and guidelines, as well as providing leadership assistance in these processes.- Career Plan: Guided leaders in the individualized implementation of PDI in their shops, as well as the development of talent development initiatives to boost technical/human skills and the development of future leaders.- Actions for Engagement and Awareness: I designed and led actions to address difficult themes.Warm Clothing Campaign, Yellow September, Pink October, and Non-normative People Integration are among the topics covered.- Human and Organizational Development: I launched HR initiatives such as the creation of the Organizational Climate Survey and Inclusion Culture Guidelines, which aided us in gaining insights into future changes that would have a direct influence on the Employee Experience. Show less

Florianópolis

National Vocational School Franchise (over 25 years of experience, 80+ units nationwide)- Talent Acquisition: Planned, Executed, and Coordinated Open Position Sourcing, Hunting, and Recruiting, with employer branding activities and an emphasis on a good applicant experience. In addition to developing employment strategies and forecasting future requirements.- Training Coordination: Organized all training modules for the Sales, Pre-Sales, and Customer Success teams, ensuring that… Show more National Vocational School Franchise (over 25 years of experience, 80+ units nationwide)- Talent Acquisition: Planned, Executed, and Coordinated Open Position Sourcing, Hunting, and Recruiting, with employer branding activities and an emphasis on a good applicant experience. In addition to developing employment strategies and forecasting future requirements.- Training Coordination: Organized all training modules for the Sales, Pre-Sales, and Customer Success teams, ensuring that a consistent team integration and development agenda was followed.- Instructional Design: Realigned course materials to increase customer experience while also focusing customer happiness via educational content enriched with active learning technique.- Mentoring and Integration Program: I established fortnightly and monthly (collective and individual) meetings to improve collaboration and team performance through personalized activities, empowering each person with structured feedback, 1:1, monitoring delivery performance, and providing opportunities for growth.- Scrum Methodology: Implemented internal project applications, streamlining procedures to encourage faster delivery and more efficient outcomes that immediately influenced marketing and sales. This lowered the time required to complete institutional initiatives by 60%.- Strategic Planning: Led meetings that had a significant influence on team participation, as well as frequently monitoring and reporting KPIs to the board, contributing to the company's Evasion Containment Action initiatives. As a consequence, I lowered dropout rates by 30% and improved retention methods throughout the unit.- Integration and Communication: Created a new dynamic across sectors, resulting in a 30% increase in bookings and a 10% increase in sales by improving the link between Sales, After-Sales, Customer Service, and Operations. Show less

Florianópolis

- Onboarding:Reception, Training, and Development of New Employees in order to explain their activities in the firm and monitor them during their first days of work, presenting the headquarters, sectors, and other information, for better integration with the team and the company's atmosphere.- Ongoing Employee TrainingFollowing the employee's Onboarding, it was my obligation to accompany him in line with the institution's learning approach, describing our structure, delivering… Show more - Onboarding:Reception, Training, and Development of New Employees in order to explain their activities in the firm and monitor them during their first days of work, presenting the headquarters, sectors, and other information, for better integration with the team and the company's atmosphere.- Ongoing Employee TrainingFollowing the employee's Onboarding, it was my obligation to accompany him in line with the institution's learning approach, describing our structure, delivering activities, and offering assistance in the early weeks so that he could swiftly grow to fully assume his tasks.- Extracurricular Project Management:Organization and implementation of initiatives in the unit requested by the franchisor as additional sensitive and public-facing themes. Winter Clothing Campaign, Collection of Recyclable Materials, Yellow September, Pink October, Public Fairs, Visits to Nursing Homes and Foster Care Homes are some of the programs that have been established.- Curricular Project Report:After completing the projects and documenting them with images and videos, a detailed report and a presentation were created to be given to the school owner and franchisor.- In addition to these responsibilities, I was also in charge of all other aspects of the former position. Show less

Florianópolis

- Planning Training Strategies:I designed Dynamics, Workshops, Corporate Exercises, and Active Learning Systems meetings for more than 20 courses based on profound study on each topic. In addition to developing Power Point presentations, scenarios, simulations, and dynamics are developed to relate the themes with the day-to-day operations of business initiatives.- Project Working Group Management:Class division into working groups to manage corporate projects (mini-companies)… Show more - Planning Training Strategies:I designed Dynamics, Workshops, Corporate Exercises, and Active Learning Systems meetings for more than 20 courses based on profound study on each topic. In addition to developing Power Point presentations, scenarios, simulations, and dynamics are developed to relate the themes with the day-to-day operations of business initiatives.- Project Working Group Management:Class division into working groups to manage corporate projects (mini-companies) for development throughout meetings, allowing them to make tiny weekly deliveries and solve any difficulties that may occur in the development of their solutions.- Facilitation of Group Dynamics:Research, planning, budgeting/purchasing materials, application, and assessment of weekly group dynamics specialized in job market preparation and the development of technical and human skills.- Activities Report: Development of a descriptive mapping of the activities completed, interaction of student groups, and highlights (in performance) during the month, as well as analysis of leadership profiles and those that need further attention and monitoring. Show less

Master Of Business Administration - Mba, Organizational Psychology And Strategic Leadership

- Strategic Leadership - Organizational Psychology - High Performance Teams - Talent Retention - People Competitive Intelligence.

Master Of Business Administration - Mba, Design Instrucional, Trancado Atualmente

Diretamente ligado ao desenvolvimento estratégico de cursos, bem como à construção de materiais didáticos como videoaulas, materiais.

7, Administração

Curso de Administração no seu mais amplo conceito, focado na formação de decisores competentes com visão estratégica, pensamento.

Utilizador De Eneagrama, Human Resources Development

Professional & International Coach, Coaching