Hieu Nguyen Email & Phone Number

Washington Dc

Ho Chi Minh City, Vietnam

- CloudGO is renamed from ONLINECRM for better brand recognition.- This is a part-time job when I finished the full-time contract with CloudPRO to focus on my Master's Degree course.- My main responsibility is to support the company to handle difficult features for R&D team when the R&D Manager position is still vacant.- Tech stack: PHP & MySQL (vTiger CRM), NodeJS, Socket.io, Python & Bash (CI/CD), Google API (Drive + Sheet), Shopee API (Seller Integration), Zalo API (OA Integration), Linux, Apache.

Ho Chi Minh City, Ho Chi Minh City, Vietnam

I have 9.8% of share in this company.

57 - 59, Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City

- Worked as a general manager to mange the BA, Development, QA, Deployment, and Support teams to run the contract-based and outsourcing projects.- Featured projects: TalentNet (Vacancies management + Event attendance check-in using NFC cards), PhongLuong (Popup voucher management system), DatVietVAC (Advertisement management system), Lucky (CRM + Sales quota management + ERP integration), FPT University (Potential students enrollment management system).- Tech stack: PHP & MySQL (SugarCRM + vTigerCRM), NodeJS, Socket.io, Elastic Search, NFC Card Integration (C#), Laravel, AWS, Linux, Apache.

57-59 Ho Tung Mau Street, Ben Nghe Ward, District 1, Hcmc, Vn

- Worked as a Project Manager and R&D Manager to manage team leaders and developers to run the internal project (CRM Pro 2015) and external projects (including national and outsourcing projects).- My duties:+ Responsible for recruitment and training new developers to grow the company.+ Analyze and design the software structure based on the customer’s requirement and transfer it to the team to develop.+ Manage the team to run the project as confirmed plan with the customer.+ Research for new technologies and features that can be applied to the product to make it more powerful.+ Standardize the company process, especially for development process to save time and gain more quality of the product.- Tech stack: PHP & MySQL (SugarCRM), Elastic Search, Laravel, AWS, Linux, Apache.

57-59 Ho Tung Mau St, Ben Nghe Ward, District 1, Hcmc, Vn

- Worked as a team leader to lead other developers in the team to run assigned projects.- Team size: 3-5 members.

57-59 Ho Tung Mau Street, Ben Nghe Ward, District 1, Hcmc, Vn

- A part-time job while studying at school.- Worked as a PHP developer to handle some small CRM projects (SugarCRM framework). Joined some big projects to get more experiences.

Ho Chi Minh City, Vietnam

- An internship program at NLP Lab.- Started researching NLP to publish my first research paper about Vietnamese Text Summarization.- Language: python- Framework: pytorch

Ho Chi Minh City, Vietnam

- CloudPRO is a subcompany of ONLINECRM where sevices are the same but only handle big projects.- My duties:+ Research new open-source framework vTiger CRM to replace the end-of-life SugarCRM framework.+ Build core add-on functions to support quick customization instead of following the traditional procedures from vTiger support site.+ Build valuable add-on features that match the customer expectations for the base framework (named CloudPRO CRM).+ Maintain the base framework and release new features monthly, including the internal developer guide for the development team.+ Training new R&D members for coding with vTiger framework and suport them to handle coding tasks.+ Spent 30% of time for management and 70% of time for coding, reviewing and discussing with team members to align the development progress.- Tech stack: PHP & MySQL (vTiger CRM), NodeJS, Socket.io, Python & Bash (CI/CD), Google API (Calendar + Contacts), Zalo API (OA Integration + ZNS), AMI CallCenter Integration (GrandStream + FreePBX + XorCom + YeaStar), Cloud CallCenter Integration (CMCTelecom + SouthTelecom + FPT ONCALL + Mitek + Omicall + Stringee + Tel4VN + VOIP24H + VoiceCloud), SMS Integration (CMCTelecom + SouthTelecom + eSMS + Stringee + VHT + VMG + VietGuys), Mautic Integration, Chatbot Integration (Hana + BotBanHang + Tawk), AI Camera Integration (Hanet + CMC), LadiPage Integration, Mobile App (ReactNative), Firebase (Push Notification), AWS, Docker, Linux, Apache.

3055 Nw 84Th Avenue Miami, Fl 33122, Us

- An online part-time job.- Worked as a PHP and Java developer to maintain the GPS tracking system. Joined the mobile team to maintain the Android app.- Tech stack: Java, Groove, PHP & MySQL, CakePHP, Linux, Apache.

Master Of Computer Science, Computer Science

Machine Learning & AI

Bachelor Of Science - Bs, Information Technology, 8.78/10

Inter-college Program Graduated: May 2019

Bachelor Of Computer Programming, Computer Programming/Programmer, 9.6/10

Activities and Societies: SRobot - Monitor - Award: 3 years full scholarship for the best student - Graduated: September 2014

Computer Technician Of Hardware And Networking, Computer Hardware & Networking Technology/Technician, 9.8/10

- Monitor - The best student in the class