Andrew Hill Email & Phone Number

Pocklington, England, United Kingdom

Hatfield, England, United Kingdom

A fascinating opportunity to work right at the heart of this fantastic organisation, reviewing and assuring the tooling solutions for individual bids, and working with the wider Tooling Enablement teams to review, evolve and enhance the processes we use to develop those solutions.

York, United Kingdom

I worked with the Simpson Associates board to create a managed services strategy for medium and long term growth, while upskilling and expanding the team to deliver against this strategy.I built a rich service portfolio, drove strong sales into new and existing customers, and doubled the size of the team, creating new products and a stable base for the.

United Kingdom

I joined Civica to manage their first seven-figure outsource deal in 2011. Over eight years and five roles, I delivered improvements at every stage of the service lifecycle.As Solutions Director, I developed complex IT outsource solutions with multiple internal stakeholders, as well as supporting changes to existing services. I supported the sales team in.

London Area, United Kingdom

In the newly created role of Commercial Director for the growing Mangaed Services division, I established a new function to standardise and document our product offerings, manage partners and vendors, and streamline our sales and other back-end processes.As part of this role I devised and implemented a Group level “Cloud Acceleration Programme," creating.

Leeds, England, United Kingdom

I took over managing the Pre-Sales team to support sales of managed services, whilst delivering significant structural and operational changes driven by a growing sales team. With a remit to bring Service Management further to the fore in bids and ongoing service propositions, the team entered a period of significant change, adapting to a more dynamic and.

Leeds, England, United Kingdom

After my successes introducing ITIL methodologies and Service Management practices into Civica, I expanded the function, building a team of Service Delivery Managers. My focus was on developing the strategic direction of service management within the organisation while delivering excellence for key customers.Whilst in this role, I stepped in to lead a.

Leeds, England, United Kingdom

I was brought on board to manage Civica's first seven-figure IT outsource, which required a new way of thinking for the organisation, and a step-change to operational processes. As part of this I built and expanded a Service Management practice within Civica Connect, the comms and hosting division of the organisation.Following the successful adoption of.

Wetherby

As Service Delivery Manager for this IT hardware, software and consultancy organisation with a growing Managed Services division, I worked with a number of key customers delivering managed solutions ranging from Citrix implementations through to full ITO agreements.I implemented ITIL practices at the Service Desk, working with the Service Desk Manager to.

Harrogate, England, United Kingdom

I started out as a system administrator and customer support executive for this software house whilst their customer feedback gathering solution was in its infancy. I graduated to the development of bespoke solutions for Financial Services customers, which involved requirements analysis, solution design, development and testing, often on site and in highly.

I worked in our family PC retail and repair business as Shop and Workshop manager, responsible for recruitment, training and management of a team of technical sales personnel, as well as Desktop Engineers and technicians.In addition to day-to-day responsibility for sales and support, I was involved with research and development into the design and.

Economics

Activities and Societies: Ice Skating Club, ACES, Sci-Fi Soc, H3

A Levels, Maths, Physics, Economics, General Studies