A K M Golam Kibria Email & Phone Number

Welcome to my LinkedIn profile! I am a dedicated software support engineer with a passion for providing exceptional technical assistance and ensuring customer success. With a strong technical background and expertise in troubleshooting complex software issues, I strive to deliver prompt solutions and outstanding support experiences.Skills and Expertise:1. Technical Support: I have a solid track record of providing technical support to clients, end-users, and internal teams. I am adept at troubleshooting software issues, identifying root causes, and delivering effective solutions.2. Software Systems: I possess extensive knowledge of various software systems, including [List relevant software systems, platforms, or programming languages you are proficient in]. This allows me to quickly grasp the technical aspects of different applications and provide accurate support.3. Troubleshooting and Issue Resolution: I excel in diagnosing and resolving a wide range of software-related issues, including installation problems, software conflicts, bug identification, and performance optimization.4. Customer Service: I am committed to delivering exceptional customer service. I prioritize client satisfaction by actively listening to their concerns, demonstrating empathy, and providing timely and effective solutions.5. Communication and Collaboration: I have excellent communication skills, both written and verbal, and can effectively explain technical concepts to non-technical users. I am adept at collaborating with cross-functional teams to address complex software challenges.6. Problem-Solving and Analytical Thinking: I possess strong problem-solving and analytical skills, enabling me to quickly assess situations, identify critical factors, and devise practical solutions.Open to Opportunities:I am always open to new opportunities where I can utilize my skills and expertise in software support. Whether it's joining a dynamic team or collaborating on interesting projects, I am eager to contribute and make a positive impact. If you have any exciting opportunities or if you'd like to connect and discuss software support, feel free to reach out.Let's connect and explore potential collaborations or discuss any interesting software-related topics. I look forward to connecting with professionals who share the same enthusiasm for software support and customer success.

Listed skills include Html, User Interface Design, Javascript, Php, and 34 others.

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  Assistant Manager

  Giga Tech Limited

  Jan 2024 - Present - Lotus Kamal Tower-2 [Level-6], 59 & 61 Gulshan South Avenue, Gulshan-1, Dhaka-1212, Bangladesh.