Lyne Lamontagne Email & Phone Number

Quebec, Canada

• Pour des clients situés principalement aux États-Unis, effectuer des projets technologiques ponctuels• Installer, maintenir et configurer des serveurs Linux (Debian, Ubuntu)• Effectuer des migrations de serveurs vers le cloud de Azure et de AWS• Effectuer l’implantation de ADFS partielle• Effectuer des migrations de courriels vers Office 365 complète et hybride• Migrer de Citrix à Remoteapp sur Azure plus de 900 usagers avec pare-feu et VPN (site-to-site et point-to-site)… Show more • Pour des clients situés principalement aux États-Unis, effectuer des projets technologiques ponctuels• Installer, maintenir et configurer des serveurs Linux (Debian, Ubuntu)• Effectuer des migrations de serveurs vers le cloud de Azure et de AWS• Effectuer l’implantation de ADFS partielle• Effectuer des migrations de courriels vers Office 365 complète et hybride• Migrer de Citrix à Remoteapp sur Azure plus de 900 usagers avec pare-feu et VPN (site-to-site et point-to-site) • Implanter Azure VDI pour 2000 usagers• Effectuer des migrations importante Sharepoint et Office 365 Show less

Victoriaville, Québec, Canada

• Pour les différents clients Rhesus (environ 600), gérer leur parc informatique et répondre à leurs besoins techniques• Installer, analyser, maintenir environ 300 serveurs, autant virtuels que physiques (Hyper-V et VMWare, Veeam)• Gérer et effectuer différents projets de migration et de déploiement de nouvelles technologies • Administrer les serveurs Windows (2003,2008, 2012, 2012 r2, 2016,2019), l’active directory, la téléphonie IP. • Configurer, déployer et administrer les… Show more • Pour les différents clients Rhesus (environ 600), gérer leur parc informatique et répondre à leurs besoins techniques• Installer, analyser, maintenir environ 300 serveurs, autant virtuels que physiques (Hyper-V et VMWare, Veeam)• Gérer et effectuer différents projets de migration et de déploiement de nouvelles technologies • Administrer les serveurs Windows (2003,2008, 2012, 2012 r2, 2016,2019), l’active directory, la téléphonie IP. • Configurer, déployer et administrer les pares-feux physiques chez les clients et virtuel sur les nuages. (Watchguard, SonicWall, PFSense, Fortigate et Sophos) • Créer et administrer les comptes Azure AD et Office 365 des clients• Gérer, simultanément et à distance, les demandes urgentes venant par téléphone et par courriel.• Trouver des solutions créatives pour régler tous les problèmes rapporter par les clients.• À l’aide ConnectWise Automate, automatiser diverses tâches et alertes Show less

Sherbrooke

Daily tasks•For all GC Brieau’s clients, manage their computers environment and answer to all their specific technical needs.•Manage physical and virtual servers of GC Brieau clients•Manage the Citrix farm (7.6,7.6,7.8 and 7.11), the windows servers (2008, 2012, 2012 r2), the active directory and the VOIP•Configure, deploy and manage the physical and virtual firewalls (PFSense, Watchguard et SonicWall) •Be in charge, simultaneously and remotely, of all the requests coming… Show more Daily tasks•For all GC Brieau’s clients, manage their computers environment and answer to all their specific technical needs.•Manage physical and virtual servers of GC Brieau clients•Manage the Citrix farm (7.6,7.6,7.8 and 7.11), the windows servers (2008, 2012, 2012 r2), the active directory and the VOIP•Configure, deploy and manage the physical and virtual firewalls (PFSense, Watchguard et SonicWall) •Be in charge, simultaneously and remotely, of all the requests coming by email and by phone.•Find creatives solutions to fix all issue reported by GC Brieau’s clients•Manage SSL certificates, Public DNS and websites for all the clientsProject•Migrate email system, from physical server to Office 365. Setup milestones with the client and respecting the budget. Distribute the different tasks to the stakeholder and make sure the result is achieved within the requested dates and budget. Manage meetings and status.•Migrate or update the Citrix farming of multiples clients (medium environment, about 10 servers). Respecting the milestones established with the clients and following budget, execute the requested tasks to update the Citrix’ version. Set up status meeting and follow-up•Manage the project of replacing the firewall and the Wi-Fi network from Cisco to Watchguard of two offices in Sherbrooke. As this project was changed during the execution, send the change request to the stakeholders to get more budgets and to extend the milestone. Set-up status meeting with stakeholders and follow-ups. Show less

• Provide support for 125 users on multiple operating systems such as Windows 2000, Windows XP and Windows 7 via email, calls and radio.• Configure, for the first time and without any external support, Cisco Wireless controller to provide Internet on site for everyone through Cisco Airnet Antenna.• Performing the role of active directory and exchange administrator • Configuring new e-mail accounts on exchange server 2010 Installed new software, initiated windows updates via… Show more • Provide support for 125 users on multiple operating systems such as Windows 2000, Windows XP and Windows 7 via email, calls and radio.• Configure, for the first time and without any external support, Cisco Wireless controller to provide Internet on site for everyone through Cisco Airnet Antenna.• Performing the role of active directory and exchange administrator • Configuring new e-mail accounts on exchange server 2010 Installed new software, initiated windows updates via Altiris• Remote Desktop Support by using VNC, Team Viewer, UltraVNC and Remote Desktop. • Checked log on daily basis to keep a track that backup runs successfully by using Symantec backup exec 2012.• Manage and maintain all network folders and shared folders by adding and removing permissions with the director’s approval.• Resolved day to day LAN and Wan related issues with wireshark and other tools.• Be the only IT resource to support 125 persons, and 100 computers.• Configure, troubleshoot and update CISCO 3650 (25), ASA Firewall and Cisco router.• Install about 3000’ feet of network cables and optic fiber to provide network and Internet connection to all users and POS every two months• Order, follow up, coordinate, install and budget all the telecom installations for 46 cities in 12 different countries.• Configure, maintain and troubleshoot a Cisco Call manager express and around 60 7940 Cisco phones.• Be in contact with IHQ IT department via punctual meeting, emails, webex and skype session for incoming changes, updates and follow up Show less

Montreal, Canada Area

• After the impartation of the entire Cirque du Soleil IT department, work with CGI expertise center to transfer the knowledge• Continue to support the server during the moving to the CGI data center• Manage between 4 and 12 resources dedicated to Cirque du Soleil clients• Monitored helpdesk requests over the phone, in person and via email • Documented all the application and processes

Montreal, Canada Area

• Deploy the applications, the specific setting and the security on 3000 workstation around the world through GPO, VBS scripts and SMS• Support and administrate 125 servers in Montreal, Las Vegas and on the touring shows• Be the on call support every three weeks for all the touring and resident show• Upgrade 3000 computers from Windows 2000 to Windows XP. • Install, configure and maintain SMS 2003