Fernando Godinez Email and Phone Number
I’m a dedicated and motivated IT graduated and with over 15 years of work experience and 8 years of offering support and technical assistance to customers. Looking to secure an Information Technology position, and the opportunity to utilize my strong analytical abilities, organizational skills and work experiences. HIGHLIGHTSInformation TechnologyComputer Hardware and SoftwareInstall Operation Systems and peripherals Configuring Devices and Device Drivers Configuring Networking Disk Management and Quotes Implementing Windows in an Enterprise Environment Configuration Storage Using Advance Windows Troubleshooting Tools NetworkingLocal Area Network and Wide Area Network technologies Open System Interconnect Model understanding Client – Server applications and protocols Static IP Assignments, Subnetting and VLAN’s configuration TCP/IP Protocols Suite’s configuration (IPv4, IPv6, UDP, ARP protocols) DHCP and DNS configuration and assignments Configuring and Troubleshooting VPN technologies and tunneling protocols Router's technologies and Protocols Multilayer Switches Wireless technologies, Standards, Protocols and Deployments SECURITY: Risk, Threat and Vulnerability Analysis Securing Network Architecture, Virtualization and Risk associated Identity and Access Management including Authentication and Authorizations protocols Mobile Device Configuration and Management Threat Actors and Attacks, Malware types Security Command-Line tools, Log Monitoring and Firewall configurations Implementing Policies to Mitigate Risks Cryptography, PKI infrastructure and Encryption protocols Data Protection and Retention policies Security Incident and Incident Response policies OPERATION SYSTEMS: Windows 10 Enterprise configuration and deployment. Windows Server configuration, Active Directory management Microsoft 365 Administration and Azure exposure Microsoft End Point Manager, Exchange and Mobile Device Management (Intune) Windows 10 Backup and Restore Microsoft Word, Excel, Outlook and Visio applications Disk Imaging and Deployment Smart Deploy and Paragon Linux Directory including permissions and Disk maintenance MAC OS and IOS configuration and deployment
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Technical Support RepresentativeMsc Mediterranean Shipping Company Mar 2022 - PresentCanadaManaged Active Directory users on premises and cloud environment.Managed users using Microsoft 365 Admin center (365 Portal, Teams, SharePoint and One Drive) Configured and managed devices using Microsoft End Manager (Intune).Managed user’s permissions using Microsoft Identity Manager (MIM) and Azure ADManaged user on Exchange Admin Centre (EAC) Used of Deployment Imaging for Enterprise environment such as Microsoft Deployment Toolkit and Smart Deployment.Installed, configured, and troubleshoot workstations and PC systemsMaintained and troubleshoot servers, switches, and other Enterprise networking devices.Configured, maintained, and troubleshoot remote users using Citrix Workspace to access to Enterprise premises applications.Installed and managed third party cloud applications such as Adobe DC Pro -
Information Technology Support SpecialistIt Remote Services Jan 2022 - PresentToronto, Ontario, CanadaAt IT Remote Services, we are not just IT experts; we are the mystical guardians of your technological universe. Let us sprinkle some magic on your IT infrastructure and watch your business soar to new heights.Join forces with our team of tech wizards and witness the transformation of your IT challenges into opportunities for greatness. Embrace the magic of seamless IT management and embark on a journey to digital prosperity.Welcome to the realm of IT Remote Services. As a Datto partner our services extend to managing end point devices, providing disaster recovery solutions, mastering remote device control, and harnessing the power of cloud-based network devices. -
It Support SpecialistMy It Experts Aug 2021 - Mar 2022Mississauga, Ontario, CanadaPerformed remote diagnosis and trouble shoot desktop/server problems for end-users.Used RMM monitored End Point devices and ensure they are complaining with all the policies set for the organization.Generated, monitored, updated and close service tickets for end-user issues.Windows servers 2012, 2016 and 2019 DHCP, DNS, and Storage configuration and deployment.Configured Windows share and permission as well as mapped drives for clientsProvided support to end users via phone or email.Assisted users with the installation, configuration, and ongoing usability of desktop computers, mobile devices, peripheral equipment, and softwareWorked with vendor support contacts to resolve technical problems with desktop/server and mobile computing equipment and softwareEnsure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, terminal servers, application servers, and administrative systemsAssisted in maintaining LAN/WAN, telephone system, mobile devices, and inventory recordsProvided technical assistance to users via face-to-face contact and via telephone for remote offices/employeesOffice 365 apps deployment and configuration such as Outlook, Words, Teams, and Excel.Managed Microsoft administration center and Exchange server Configured and troubleshoot printer, scanners and all other peripheralsRemote tools such as TeamViewer, Any desk and LogMeIn
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Service Representative• Customer And Tech Support • Ac Lighting Inc.Ac Lighting Inc. Jun 2013 - Mar 2020Toronto, Ontario, CanadaService Representative• Customer and Tech Support • AC Lighting Inc.Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experiencedTroubleshooted, Identified and solved technical issues with a variety of diagnostic Tools.Consulted user guides, technical manuals and other documents to research and implemet solutionsConfigured and deployed Windowa and Mac based OSSet up equipment for employee use, performing or ensuring proper installation.Configured and created IP v4 networks and Subnetting A/B/C class and classless IP address.Computer hardware repair and troubleshooting.Configured, deployed and maintained products dedicated switches including VLAN's configurations.Configured and deployed WAP, encryption protocols and security. Diagnosed and Solved network and system issues.Worked with ticketing software to ensure all tickets were inputted and resolved in a timely mannerRemotely accessing client's machines and restored configurations as required.Work with ticketing software to ensure all tickets were inputted and resolved in a timely manner.Supported company R & D department by testing all new products and feeding development team back with issues and bugs founds Worked with vendors and suppliers, creating purchasing, sale orders and invoiced as required.Imaging, deploying and configuring Windows 10 workstations.Provided technical assistant to client and users by email, phone and directly on site.Monitoring operation of devices on the network using technologies and tools available.Provided advice and training to users on how to use the given technology.Setting up and configuration data storage on workstations.
Fernando Godinez Education Details
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Cdi College .Diploma -
Merchant MarineBachelor Of Nautical Sciences
Frequently Asked Questions about Fernando Godinez
What company does Fernando Godinez work for?
Fernando Godinez works for Msc Mediterranean Shipping Company
What is Fernando Godinez's role at the current company?
Fernando Godinez's current role is IT Support and Consultant Services.
What schools did Fernando Godinez attend?
Fernando Godinez attended Cdi College ., Merchant Marine.
Who are Fernando Godinez's colleagues?
Fernando Godinez's colleagues are Charlene Dumy, Syed Naved, Tanvi Katkade, Cecilia Servín Torres, Fouad Bou Rjeily, Mif., Melissa López Miranda, Jenny Fellini.
Not the Fernando Godinez you were looking for?
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2txstate.edu, txstate.edu
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Fernando Godinez
Pittsburgh, Pa3gmail.com, gmail.com, microsoft.com2 +170331XXXXX
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Fernando Godinez
Tucson, Az7gmail.com, tattoosales.com, hotmail.com, blackplanet.com, gmail.com, advisorinternetmarketing.com, advisorinternetmarketing.com2 +152030XXXXX
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2uhaul.com, cisco.com
2 (602) 2XXXXXXX
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