Shubham Bhattacharya Email & Phone Number

With over three years of experience in the dynamic retail sector, I bring a proven track record of delivering exceptional customer service, optimizing business processes, and maintaining seamless stakeholder communication. In my prior leadership role, I spearheaded collaborative efforts resulting in remarkable outcomes and consistently high store review ratings.My passion lies in data analysis and business intelligence, backed by extensive proficiency in tools like Tableau, SQL, Power BI, and MS Excel. I am eager to further refine my skills in Business Analysis and Data Visualization and to contribute to an organization that embraces innovation and data-centric decision-making.Presently, I serve as an Application Support Specialist, extending crucial assistance to students and staff via various channels including phone, email, and face-to-face interactions. This role entails thorough data processing, insightful analysis, and effective visualization. Additionally, I am entrusted with the creation of support documentation and training materials, offering comprehensive IT support. Furthermore, I actively engage in process refinement, and project management, and serve as the primary liaison between the business and system vendors.