Key Responsibilities:Leading a team of five, managing schedules, payroll, and day-to-day operations.Negotiating contracts and handling finances.Driving sales through lead generation and conversion.Overseeing device certifications and managing product imports and exports.Ensuring smooth transactions with a focus on detail and problem-solving.

- Managed onboarding and off-boarding processes for employees, ensuring compliance with company policies and smooth transitions.- Developed and maintained schedules for store representatives, resolving conflicts and ensuring optimal coverage.- Oversaw incoming and outgoing shipments of inventory, maintaining accurate records and facilitating timely deliveries.- Conducted monthly inventory counts for the entire store, analyzing data and submitting orders for replenishment as needed.- Provided exceptional customer service to clients, addressing sales inquiries, account setups, upgrades, and concerns promptly.- Certified in Small and Medium Business (SMB) accounts, offering tailored support to business clients on a regular basis.- Engaged in outreach activities for both individual customers and businesses as part of outgoing campaigns.- Collaborated with colleagues to drive sales, foster a positive work environment, and maximize company profits.- Adapted quickly to new practices and contributed to the development of innovative approaches.Primarily worked on-site but flexible to work in a hybrid setting as required.

Provided customer assistance in a fast-paced environment utilizing point-of-sale systems, while delivering high-quality customer service.

- Assisted in replenishment of products, including stocking shelves and ensuring optimal product availability.- Provided exemplary customer service by addressing inquiries and making informed product recommendations, effectively upselling additional items.- Proficiently handled photo development tasks, encompassing both printing and film processes, and facilitated the creation of various personalized items such as photo books, calendars, picture frames, canvas prints, mugs, and promotional materials.- Contributed to visual merchandising efforts, executing planograms and ensuring the removal of expired products to maintain store aesthetics and compliance.- Demonstrated expertise in point-of-sale operations and effectively managed cash transactions to ensure accuracy and security.

- Took and accurately processed customer orders, demonstrating effective communication and listening skills.- Offered tailored recommendations based on customer preferences and menu knowledge, enhancing their dining experience.- Addressed and resolved customer inquiries promptly and professionally, ensuring satisfaction and loyalty.- Thrived in a fast-paced environment, efficiently managing food and beverage preparation while maintaining high standards of hospitality.