Itsara Khajitsree Email & Phone Number

Nonthaburi, Thailand

Resource Sourcing and Management:• Created and managed comprehensive resource sourcing plans.• Enhanced hiring processes and recommended improvements to streamline operations.• Defined sourcing strategies aligned with company objectives.• Coordinated with key leadership to understand growth plans and projected recruitment needs.• Managed a large team to fulfill resource requirements effectively.• Initiated and operated new projects to support and improve the fulfillment rate.• Conducted pre-qualification processes of IT outsource vendors per KBank/KBTG protocols.• Led and coached junior team members for day-to-day contingent workforce management.Vendor Management and Governance:• Acted as a primary point of contact with external vendors and agencies.• Participated in contract negotiations and management.• Ensured supplier quality by verifying technical capabilities before performance delivery.• Collected performance feedback from project owners and communicated with vendors to follow up on improvement plans and mitigation actions.• Monitored key performance indicators (KPIs) with vendors under the strategic group.• Educated project owners and vendors on best practices and compliance processes.• Facilitated regular meetings with vendors to monitor project performance and resource utilization.• Created and reported project performance delivery reports to management.Project Coordination:• Collaborated with KBTG Vendor Sourcing and Management, KASIKORN Bank Procurement Team, and other stakeholders throughout the project lifecycle.• Supported project owners in selecting whitelist vendors and coordinating project initiation without business disruption.• Monitored and tracked project status to ensure data accuracy and timeliness.• Conducted governance meetings with vendors and stakeholders to evaluate overall vendor performance.

Nonthaburi, Thailand

Bangkok Metropolitan Area, Thailand

Bangkok Metropolitan Area, Thailand

Bangkok, Bangkok, Thailand

9 Ratchadapisek Road, Jatujak, Bangkok 10900 Thailand

Bangkok Metropolitan Area, Thailand

- Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and After-selling.- Manage and solve conflicts with customers- Interact and coordinate with the sales team and other staff members in other departments working on the same account- Conduct the meeting of customer requirement summary and resource management with other departments- Meet time deadlines for accounts- Review and revise IT engineer profiles to support outsourcing sales process.- Review and revise Quotation from sales team.- Produce proposal of commercial and technical term to support Request for Information (RFI) and Request for Proposal (RFP) from customer- Able to create Service of works (SOW) and Master Service Agreement (MSA) to align with customer’s requirement- Able to travel throughout sales territory.- Taking care of customer in telecommunication area as a key account- Coaching the new sales executive to support customers.

24Th Floor, Phahol-Yothin Place Building, Phayathai, Bangkok

- Responsible for outsourcing services, development and delivery of product demonstrations.- Responsible for representing the IT engineer profile to customers.- Able to convey customer requirements to Recruitment team.- Able to travel throughout sales territory.- Create Quotation of outsourcing staff to support customer

Onsite At Gosoft (Thailand) Co., Ltd.

- Developing new GoCRM web applications with business analysts and technical architects from Systems Analyst at Gosoft (Thailand) Co., Ltd.- Upgrading existing modules as the customer needs change- Make unit testing software to ensure the code is correct, fixing ('debugging') errors where they occur, and rerunning and rechecking code until it produces the correct results

23Th Floor, Tipco Tower, Rama Vi Road, Phayathai, Bangkok

- Support administration activities.