- Oversaw end-to-end production processes, including budget management, timeline adherence, resource allocation, and coordination of cross-functional teams, utilizing Agile project management methodologies - Developed strategies to address client business challenges through high-quality, strategic video production, leveraging strong digital and technical skills - Managed key client accounts, ensuring ongoing communication and high levels of satisfaction throughout the project… Show more - Oversaw end-to-end production processes, including budget management, timeline adherence, resource allocation, and coordination of cross-functional teams, utilizing Agile project management methodologies - Developed strategies to address client business challenges through high-quality, strategic video production, leveraging strong digital and technical skills - Managed key client accounts, ensuring ongoing communication and high levels of satisfaction throughout the project lifecycle with effective collaboration and facilitation - Led and mentored junior team members, fostering a collaborative and inclusive work environment to inspire creativity and drive continuous process improvement Show less

- Enhanced clients' brand identity and market positioning through innovative creative strategies, ensuring visual and interactive consistency across digital channels - Collaborated with clients to understand their vision and objectives, providing strategic insights and creative direction for multimedia projects, including graphic design, video production, photography, and web design - Produced comprehensive documentation for project deliverables, ensuring clarity and consistency… Show more - Enhanced clients' brand identity and market positioning through innovative creative strategies, ensuring visual and interactive consistency across digital channels - Collaborated with clients to understand their vision and objectives, providing strategic insights and creative direction for multimedia projects, including graphic design, video production, photography, and web design - Produced comprehensive documentation for project deliverables, ensuring clarity and consistency throughout all stages of development Show less

- Maintained high accuracy and attention to detail across 30+ weekly customer projects, ensuring consistently positive feedback through exceptional customer service - Delivered outstanding customer service and technical support to AVL industry clients, addressing inquiries, troubleshooting issues, and resolving concerns - Led the discovery and implementation of a unified internal database, enhancing customer service by fostering departmental cohesion and improving business… Show more - Maintained high accuracy and attention to detail across 30+ weekly customer projects, ensuring consistently positive feedback through exceptional customer service - Delivered outstanding customer service and technical support to AVL industry clients, addressing inquiries, troubleshooting issues, and resolving concerns - Led the discovery and implementation of a unified internal database, enhancing customer service by fostering departmental cohesion and improving business processes Show less

- Provided oversight of all AV equipment and led a team of 40+ volunteers, training and deploying them for Sunday services and major events.- Managed and designed AV systems buildout for a new $17 million facility, ensuring seamless integration and functionality.- Managed and designed AV systems buildout for a new $17 million facility, ensuring interoperability and scalability for future expansion.- Served as on-call support for various events, troubleshooting AV issues remotely via… Show more - Provided oversight of all AV equipment and led a team of 40+ volunteers, training and deploying them for Sunday services and major events.- Managed and designed AV systems buildout for a new $17 million facility, ensuring seamless integration and functionality.- Managed and designed AV systems buildout for a new $17 million facility, ensuring interoperability and scalability for future expansion.- Served as on-call support for various events, troubleshooting AV issues remotely via telephone. Show less

- Elevated the church's brand through compelling graphic design, impactful video production, cohesive website design, and high-quality photography, creating a memorable and cohesive visual presence.- Spearheaded innovative and engaging creative strategies for various church initiatives, ensuring alignment with the organization's mission and values.- Supervised graphic designers, video producers, photographers, and website developers, fostering collaboration and excellence in… Show more - Elevated the church's brand through compelling graphic design, impactful video production, cohesive website design, and high-quality photography, creating a memorable and cohesive visual presence.- Spearheaded innovative and engaging creative strategies for various church initiatives, ensuring alignment with the organization's mission and values.- Supervised graphic designers, video producers, photographers, and website developers, fostering collaboration and excellence in content creation. Show less