+ Provide leadership and mentorship to a cross-functional team of 15+ (based in the US and internationally) in order to foster a collaborative team environment and ensure seamless project life cycles. + Manage daily project activities, asses change impacts, cross-check project markers and timelines, and facilitate frequent communication to align ongoing stakeholder expectations to the success of each project. + Execute strategic initiatives that reduce costs and improve resource allocation for our creative and digital marketing agency.+ Streamline internal processes and create visual documentation of these systems in order to increase team effectiveness, efficiency, and the team's professional development. + Provide support to our team, when needed, by performing skills like visual design, branding, digital marketing, website design, and website maintenance. + Conduct in-person and virtual project kickoffs and sprint retrospectives. + Perform check-ins with our team to ensure they feel equipped with the tools and environment they need to continue to succeed in their role while balancing their needs outside of work.Dotted8 is a creative and digital marketing agency focused on crafting solutions that resonate & drive growth.

+ Cultivated strong relationships with C-suite executives and healthcare providers through large-format presentations in order to increase referrals and patient acquisition for the expansion of our Central Texas territory.+ Collaborated with cross-functional medical teams to ensure optimal patient care and medication adherence.+ Conducted comprehensive Medication Therapy Management (MTM) reviews and educated patients and caregivers.+ Recognized for leadership skills, high performance, and team-training ability.

+ Collaborated with physicians to develop and implement patient education programs. + Partnered with management to develop clinic protocols and train new technicians to ensure optimal clinic efficiency. + Demonstrated strong interpersonal skills and empathy when performing various ophthalmic tests and procedures on patients.+ Assisted Ophthalmologists in minor procedures such as Lesion and Chalazion removal, corneal foreign body removal. + Spearheaded patient communication and inventory for our contact lens department in three locations. + Assisted Optometrists with contact lens fittings and partnered with them to ensure proper patient education.+ Patient workup and assessment+ Manual refraction+ Auto-refraction+ Pachymetry+ Applanation Tonometry (Goldmann)+ Non-contact Tonometry+ Slit Lamp use (angle evaluation, cortical lens grading, eyelid evaluation)+ OCT+ Visual Field (HFA)+ Amsler Grid+ Specimen preparation and lab delivery+ NextGen EMR

+Leveraged strong adaptability and problem-solving skills while serving as Interim Technical Supervisor, effectively managing office operations and team resources during a period of transition.+Worked closely with world-renowned ophthalmologists, earning their trust through exceptional work ethic and meticulous attention to detail. +Recognized for high efficiency, professionalism, and industry knowledge, resulting in traveling extensively across Long Island to provide expertise and support at the request of medical providers and management. I worked in various roles including Certified Ophthalmic Tech, Scribe, Surgical Assistant, and Interim Technical Supervisor.Procedures I assisted in included: Crosslinking, INTACS, Intravitreal/Retinal Injections, Oculoplastic Procedures, Cosmetic Procedures (botox, fillers). As an Interim Technical Supervisor I maintained office workflow, placed orders for office supplies and instruments, and managed team schedules. + Patient workup and assessment+ Manual and auto refractions+ Pupillary exam+ Pharmacology+ Lensometry+ Keratometry+ Procedure prep and microbiology+ Specimen collection and handling+ Angle exam (NAG evaluation)+ Contact Lens fitting and training + Equipment (Lipiflow, OCT, Optos, Goldmann VF, HVF, Pachymetry, Goldmann Applanation Tonometry, Immersion, B-Scan)+ Equipment maintenance and repairTravel to all the various locations as needed.

Head technician for the Oculoplastics department and assistant lead technician for Retinal department.Product management and maintenance within Oculoplastics department.Assist doctors in Cosmetic, Functional and Aesthetic procedures including Juvederm and Botox, Chalazion and Lesion excisions, Tarshorraphies, CRYO Lasers, Intravitreal injections (Avastin, Lucentis, Eylea, and Ozurdex).