Greg Mcneil Email & Phone Number

California, United States

Morrisville, NC, US

• Led cross-functional teams of 20+ members through the end-to-end development cycle, delivering six service products and enhancements across commercial, education, and consumer sectors, resulting in $XXXM+ projected.
• Defined product requirements through in-depth technical analysis, contributing to the success of Lenovo's Battery Warranty service with an industry-leading attach rate
• Spearheaded sustainability initiatives, including the CO2 Offset Repair Program and Reduced Carbon Transport service, which won multiple industry awards, generated significant revenue, and captured global media coverage
• Simplified and relaunched the Data Center support services portfolio, driving towards industry-best attach rates
• Enhanced the Lenovo Subscription Platform by building a monthly subscription model, opening a new $XXXM+ revenue opportunity over three years
• Mentored future talent through a university-sponsored capstone project focused on developing a consumer app to track carbon footprints

Morrisville, NC, US

• Collaborated with software engineering teams to develop a comprehensive quality management system used by over 1,000 technical employees, reducing time to customer resolution by XX%
• Gathered and translated employee requirements into detailed system specifications and wireframe designs, driving substantial improvements in employee productivity and overall system usability
• Led technical discussions with large enterprise customers, serving as a key representative of Lenovo’s engineering teams
• Presented technical roadmaps, product updates, and quality improvements to ensure alignment with customer expectations and business objectives

Morrisville, NC, US

• Collaborated with Lenovo + Google product managers to yield 80% YoY reduction in critical quality issues on Chromebooks
• Designed and implemented largest beta program in Lenovo's history, preventing over $XM in quality issues by identifying early life failures
• Traveled to 30 school districts to gain subject matter expertise on user requirements, product usage, and pain points

Morrisville, NC, US

• Led the technical root cause analysis and resolution of OS, firmware, drive and other product issues, optimizing the quality of consumer and education devices
• Conducted comprehensive product evaluations, providing design feedback to support the successful launch of six new hardware products
• Partnered with cross-functional teams in engineering and quality assurance to drive product improvements, leading to a marked decrease in post-launch quality issues

Hoboken, NJ, US

Previously worked:Resident Assistant - June 2016 - August 2016Resident Assistant - June 2015 - August 2015Counselor - June 2014 - August 2014

New York, New York, US

Original Internship - January 2016 - May 2016

New York, New York, US

• Developed a modular power strip unique to the American market
• Raised over $10,000+ and became fully funded on the crowd funding platform, Kickstarter
• Participated in and shaped the first ever Stevens' Startup Incubator program
• Represented the organization to local and regional media outlets
• Managed a team of four cofounders

Rotterdam, NL

Master Of Business Administration - Mba

Master Of Engineering (M.Eng.), Systems Engineering

Bachelor Of Engineering (B.E.), Mechanical Engineering

High School Diploma