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Johnny Tran Email & Phone Number
Help Desk Support Analyst
at
Lehigh Valley Health Network
1 work email found
@psu.edu
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Help Desk Support Analyst
Location
Allentown, Pennsylvania, United States
Who is Johnny Tran? Overview
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Quick answer
Johnny Tran is listed as Help Desk Support Analyst at Lehigh Valley Health Network, based in Allentown, Pennsylvania, United States. AeroLeads shows a work email signal at psu.edu and a matched LinkedIn profile for Johnny Tran.
Johnny Tran previously worked as Technical Expert at Apple and [CE] Engineering Program Manager - IdMS at Apple. Johnny Tran holds Bachelor'S Degree, Information Technology from Penn State University.
Company email context
Email format at Lehigh Valley Health Network
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{first}.{last}@psu.edu
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AeroLeads found 1 current-domain work email signal for Johnny Tran. Compare company email patterns before reaching out.
Profile bio
About Johnny Tran
Technical Expert for Apple building and repairing relationships for the external and internal customer. Skills in customer experience, teamwork, technical support/service, and network management. Graduated from The Pennsylvania State University with a Bachelors of Sciences in Information Sciences and Technology with a minor in Security Risk and Analysis. I am looking to pursue a career in either the Project Management field or positions in Information Technology.
Current workplace
Johnny Tran's current company
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6 roles
Johnny Tran work experience
A career timeline built from the work history available for this profile.
Technical Expert
Current- Mentored 10-15 Technical Specialists and took ownership in individually partnering with each to ensure their comfortability around their work.
- Collaborated with other team members in different areas to identify opportunities to create a great process to benefit both internal and external customers.
- Troubleshooted and physically repaired iOS devices in a timely and efficient manner.
- Communicated effectively with Genius Bar team of any new trends which may impact certain workflows and troubleshooting.
- Facilitated Core by training newly hired team members to create a bigger and stronger team environment.
Jan 2022 - Present
[Ce] Engineering Program Manager - Idms
Managing projects across Apple ID users and working on projects/enhancements to improve current applications and services. Working with cross functional teams and planning numerous meetings to keep track of any project updates and identifying any roadblocks that may prevent progress towards end goals.
Jan 2023 - Jun 2023
Technical Specialist
- Performed troubleshooting steps and diagnostics on Apple iOS hardware and software.
- Connected with leads and leaders provided new ideas and opportunities to improve the overall workflow.
- Communicated effectively with 20-25 customers daily to provide them with solutions to their iOS devices.
- Maintained a positive work environment by providing positive recognition and feedback.
Jun 2021 - Jan 2022
Customer Service Representative
Assisting with customer support and managing different methods of bill payments, wire transfers, and money orders.
Jul 2017 - Jun 2021
Information Technology Support Specialist
Imaging new devices for various campus departmentsRemote support for faculty, staff, and studentsManaging network closets and setting up portsAssisting with future/possible technical renovation ideas
Jan 2018 - May 2021
1 education record
Johnny Tran education
FAQ
Frequently asked questions about Johnny Tran
Quick answers generated from the profile data available on this page.
What company does Johnny Tran work for?
Johnny Tran works for Lehigh Valley Health Network.
What is Johnny Tran's role at Lehigh Valley Health Network?
Johnny Tran is listed as Help Desk Support Analyst at Lehigh Valley Health Network.
What is Johnny Tran's email address?
AeroLeads has found 1 work email signal at @psu.edu for Johnny Tran at Lehigh Valley Health Network.
Where is Johnny Tran based?
Johnny Tran is based in Allentown, Pennsylvania, United States while working with Lehigh Valley Health Network.
What companies has Johnny Tran worked for?
Johnny Tran has worked for Lehigh Valley Health Network, Apple, Weis Markets, and Penn State University.
How can I contact Johnny Tran?
You can use AeroLeads to view verified contact signals for Johnny Tran at Lehigh Valley Health Network, including work email, phone, and LinkedIn data when available.
What schools did Johnny Tran attend?
Johnny Tran holds Bachelor'S Degree, Information Technology from Penn State University.
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