Ace Cash Express is a leading financial services provider, specializing in short-term consumer loans, check cashing, bill pay, and prepaid debit card services.Responsibilities:Lead and manage a team of financial service associates, ensuring that they are well-trained, motivated, and delivering exceptional customer service.Achieve revenue and profitability targets for the branch, by effectively managing costs, driving sales, and managing risk.Maintain compliance with all legal and regulatory requirements, including state and federal laws and regulations, and company policies and procedures.Build strong relationships with clients, local businesses, and community organizations, to drive growth and increase brand awareness.Identify opportunities for process improvement, and implement solutions to improve efficiency, reduce costs, and improve the customer experience.Conduct regular performance evaluations, provide coaching and feedback, and develop training plans to support the growth and development of team members.Maintain accurate records and reports, and provide regular updates to senior management on branch performance.

Overlook all departments to ensure synergy and assist in the personal training.

Assisted all departments with their shipments national and international while also developing methods to simplify current operational procedures

Assist new/existing member with there account and provide them with financial planning.

Assisted new/existing customers with their accounts and financial needs.

Manage a group of highly skilled computer technicians to ensure deadlines were met.