Michele Grande Email & Phone Number

I am an aspiring Software Engineer with a deep passion for mathematics, logic, and technology, excited to transform the curiosity for numbers and codes into innovative software solutions. I have dedicated myself to continuous self-learning and exploring specialised resources to enhance my skills steadily.My enthusiasm drives me to write efficient codes and tackle complex problems with functional, simple solutions. I thrive on engaging with industry experts while collaborating on challenging projects that foster growth and contribution. I am eager to bring my dedication and skills to the programming field, seeking opportunities that ignite my creativity and commitment.

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  Sales Advisor - Digital Genius

  Uniqlo

  Oct 2023 - Present - Berlin, Germany

  Customer Interaction & Sales: Ensure exceptional customer experiences on the sales floor and in fitting rooms. Maintain a clean, organized store, restock merchandise, and arrange displays according to to supervisors and managers instructions.IT Environment Management: Manage critical IT systems, including POS, RFID, printers, and network devices. Provide first-level support, ensuring swift issue resolution and minimizing disruptions.Incident Reporting & Resolution: Report and track IT incidents through to resolution, ensuring timely ticket closure. Provide feedback to IT and assess system performance from a field perspective.Staff Training & Support: Continuously assist staff with technical issues, ensuring devices run smoothly. Train on applications, boost confidence in usage, and regularly check device functionality to avoid disruptions.