Worked as Project Assistant on Implementation projects. IT Service Management and Asset Management, consulting and solution deployment. Handling Implementation of IT Service Management and IT Asset Management products.• Implemented ITIL-based tools, enhancing IT service management.• Developed and maintained AI-driven solutions, significantly improving efficiency.• Utilized data analysis to gather and analyze proposals, specifications, and related documents, ensuring accurate project work loading.• Maintained, optimized, and secured the company's IT infrastructure to ensure seamless operations.• Managed and maintained cloud and on-premises resources, including virtual machines, storage, networking, and security.• Monitored and optimized Azure services for enhanced performance, cost and scalability.• Designed, built, and operated hybrid cloud environments for enterprise application teams, ensuring high availability and seamless integration.• Monitored and optimized backup infrastructure to ensure data integrity and availability.• Collaborated with various project teams to ensure comprehensive data and network security measures.• Performed routine security assessments and vulnerability management to identify and mitigate potential risks.• Computed costs by analyzing data and collaborating with sales teams to resolve discrepancies.Understanding business requirements and implementing ITSM, ITAM Suite.Implementation of cloud services and management of infrastructure.

Data entry and client support. Handling corporate bookings for team outings.Coordinate with MNCs for events and team-building activitiesCover end-to-end process from coordination with the team at the site and the clients up to the final payment collection.