I’m an IT services and consulting professional with a broad range of technical knowledge and expertise. I specialise in managing IT projects and coordinating with clients and field engineers/technicians. My key responsibilities include ensuring customer satisfaction, meeting SLA's and project deadlines, and maintaining service standards and project notes. I'm always looking for better opportunities to expand my skill set and knowledge in my area of expertise. Let’s connect and see how I can help you reach your business goals!
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Senior Technical RecruiterDacoreitIslamabad, Pk -
Technical Project CoordinatorGaichu Managed Services May 2021 - Apr 2023Delaware, United StatesWorked as a technical dispatch Coordinator in Gaichu Managed Service. We provided 24/7 technical resource to our clients. Coordinating with our technicians and clients for successful completion of day-to-day tasks. Following are some detail points that explain my job responsibilities.● Training and preparing technicians as per SOW.● To make sure that field technicians are well equipped and ready for the job.● Communicating with client and the onsite FT without any delay or issue.● Collecting all required deliverables from the FT.● Preparing reports and summaries for submission.Following are some areas in which we provide technical resource ● Router/Switches rack & stack and providing remote access to clients.● CCTV system installation and maintenance.● Dell & HP server installation and parts replacement.● Hard drive replacement in storage systems.● Site audits. -
Information Technology OfficerDistrict Health Authority Rawalpindi Jan 2020 - Dec 2020Rawalpindi, Punjab, PakistanWorked on contract basis for a time period of 1 year in District Health Authority, Rawalpindi as an IT Officer. This job responsibility includes maintenance and troubleshooting of network equipment along with maintaining computer lab. Keeping all systems up-to-date, checking for any possible faults and providing timely solutions.Following were the job responsibilities that I performed● Installing and configuring computer hardware, software, systems, networks, printers, and scanners.● Monitoring and maintaining computer systems and networks.● Training junior staff.● Repairing and replacing equipment as necessary.● Responding in a timely manner to service issues and requests.
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Omcr EngineerHuawei Jan 2016 - Mar 2019Rawalpindi, Punjab, PakistanWe managed 150 BTS sites for PTCL/Ufone, focusing on ensuring seamless and uninterrupted wireless services. Our responsibilities included addressing daily issues and communicating with the field operations team to ensure timely resolution and clearance.Following were the job responsibilities● Monitoring and identifying of alarms and informing field teams for alarm clearance.● Worked on Huawei iManager U2000 NMS software.● Escalate power, hardware alarms to field teams.● Retrieving logs.● Making daily reports.
Mohsin Ali Education Details
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Information Technology -
Fauji Foundation College New Lalazar RawalpindiScience
Frequently Asked Questions about Mohsin Ali
What company does Mohsin Ali work for?
Mohsin Ali works for Dacoreit
What is Mohsin Ali's role at the current company?
Mohsin Ali's current role is Senior Technical Recruiter.
What schools did Mohsin Ali attend?
Mohsin Ali attended University Of Engineering And Technology, Taxila, Fauji Foundation College New Lalazar Rawalpindi.
Who are Mohsin Ali's colleagues?
Mohsin Ali's colleagues are Botirjon Tursunov, Ayesha Khan, Бексултон Зокиров, Abdullah Usman, Elizabeth E., Saeid Golkhou, Nasiruddin Ahmed.
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