•Sales and customer support responsibilities.•Lead generation and daily updates.•Hiring and training for the platform.•Social media involvement.

• Identified and pursued new business opportunities to drive revenue growth.• Developed and maintained strong relationships with key clients to ensure customer satisfaction and retention.• Implemented effective sales strategies and techniques to meet and exceed targets following with monthly reports.• Analyzed market trends and competitor activities to identify potential business opportunities and threats.• Daily managing of 60+ sales and support calls including generating invoices accordingly.• Providing clients with customer care via calls, texts, and emails.

• Implemented strategic business development plans to drive revenue growth.• Established and maintained relationships with key clients and stakeholders to foster partnerships and secure new business deals.• Managed the entire sales cycle, from prospecting and lead generation to closing deals and negotiating contracts.• Giving clients demonstrations on how to manage their inventory management system and addressing their concerns.• Instructing users on how to use their SaaS product alongside customer support.

• Accurately transcribed 250+ audio recordings daily, maintaining a high level of attention to detail.• Adhered to strict deadlines and delivered completed transcriptions within agreed-upon timeframes.• Ensured confidentiality and maintained data security while handling sensitive and confidential information.• Highest calls record in a day with %100 quality.• Had the record for most calls in an hour done by any agent.• In the absence of Team Lead was tasked to supervise the team as well.• Was recognized as the best agent in terms of quantity, quality, and discipline.